Aerryiona Carter
Glendale,AZ
Summary
Reliable Medical Biller with coding and medical terminology knowledge. Polished and hardworking performer with background overseeing accounts and handling records management tasks. Team-oriented person with great decision-making skills. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Caregiver, Special Needs
OUR CARING HANDS LLC
2023.05 - Current
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Driver
Uber Drivers
2020.10 - Current
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Delivered employees and materials to job sites daily.
HHA
SUPPORTIVE HOME CARE OPTIONS
2016.12 - 2020.09
- Provided direct personal care and administrative services to clients.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Resident Assistant
MISSION CREEK
2019.08 - 2020.03
- Maintained clean, safe and well-organized patient environment.
- Responded to room transfers, incident reports and maintenance requests.
- Attended, participated and contributed to monthly staff meetings addressing resident needs.
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
- Mediated and conflicts to achieve peaceful and fair resolutions.
Resident Aide
HERITAGE COURT
2017.09 - 2019.08
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Planned, prepared and served meals and snacks according to prescribed diets.
Cafe Associate
Sams Club
2016.03 - 2016.06
- Determined customer needs, assisted with selection and promptly served items to foster positive guest experience.
- Operated point-of-sales system and securely handled cash and credit card payments to drive business profitability.
- Fulfilled customer orders while complying with pricing, packaging, and weighing procedures.
- Monitored food temperatures to comply with safety regulations.
Cashier/Customer Service
Walmart
2015.02 - 2015.11
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Cashier /Food Runner
McDonald's
2014.09 - 2015.06
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Receptionist
Agape community center
2013.06 - 2013.09
- Managed multiple tasks and met time-sensitive deadlines.
- Answered phone promptly and directed incoming calls to correct offices.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Corresponded with clients through email, telephone or postal mail.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
Education
Associate - Medical Billing And Coding
Brookline College
Phoenix, AZ11.2016
High school diploma -
Shalom High School
Milwaukee, WI05.2015
Skills
- Financial Analysis
- EMR Systems
- Insurance Verification
- Medical Terminology, Medical Records ,Medical Scheduling
- Clerical Experience
- HIPAA
- Epic
- ICD Coding
- Call center
- CBRF
- Customer Experience
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Caregiver, Special Needs
OUR CARING HANDS LLC
2023.05 - Current
Driver
Uber Drivers
2020.10 - Current
Resident Assistant
MISSION CREEK
2019.08 - 2020.03
Resident Aide
HERITAGE COURT
2017.09 - 2019.08
HHA
SUPPORTIVE HOME CARE OPTIONS
2016.12 - 2020.09
Cafe Associate
Sams Club
2016.03 - 2016.06
Cashier/Customer Service
Walmart
2015.02 - 2015.11
Cashier /Food Runner
McDonald's
2014.09 - 2015.06
Receptionist
Agape community center
2013.06 - 2013.09
Associate - Medical Billing And Coding
Brookline College
High school diploma -
Shalom High School
Similar Profiles
Katrina ChaneyKatrina Chaney
Administrative Assistant/Secretary at Flos Caring Hands LLCAdministrative Assistant/Secretary at Flos Caring Hands LLC
Barbara CapriBarbara Capri
Owner at Capri Caring Hands LLCOwner at Capri Caring Hands LLC
Leslie RobertsLeslie Roberts
Operational Director at Precision Care Services, LLCOperational Director at Precision Care Services, LLC