Aeryn Heidemann

Bozeman,MT

Summary

Experienced authentic leader with strong background is regulatory analysis in information technology and other regulated industries. Collaborative team builder with the ability to transform complex and ambiguous problem to solution-based projects. Skilled in delivering effective presentations, synthesizing compounded issues into clear and consumable concepts for senior leadership. Innovative program architect and contentious community leader who works to facilitate change and accelerate adoption of ideals of equality and inclusion.

Overview

years of professional experience

Work History

Director, Field Support and Regulatory Evaluations

Oracle America, Inc.

09.2022 - Current

Led SaaS Engineering Operations (SEO) Digital Operational Resilience Act (DORA) Readiness Program.
Built the Global Data Residency Regulatory Requirements Catalog.
Built the Global Incident Reporting Regulatory Requirements Catalog.
Established SEO's position on the India Companies Act, NIS2, Denmark's Minimum Technical Standards, Vietnam Decree 53, among others.
Implemented processes and procedures for migrations based on data residency requirements.
Developed the Regulatory Requirements Capacity Demand Dashboard.
Established the contract structure for SaaS for Dedicated Region Cloud at Customer, SaaS for Alloy, and European Sovereign Cloud Services.

Senior Manager, Field Support

Oracle America, Inc.

06.2020 - 09.2022

Designed the Cloud Operations Knowledge Center, an internal knowledge management tool for SaaS products, processes, and procedures.
Established In the Know with CHO (Cloud Hosting Operations), a company-wide newsletter.
Developed the Application Technologies Deep Dive program.
Founded March Into My Madness, a cross-line-of-business collaboration forum.
Negotiated integration agreements with JP Morgan Chase, Federal Express, and HSBC.
Managed the Field Support team, which is responsible for all operational contracting provisions, supporting approximately 300 deals per quarter.

Senior Principle Product Strategy Manager

Oracle America, Inc.

02.2015 - 06.2020

Negotiated operational and security contract commitments for named accounts and facilitated deals.
Provided contract support for strategic deals, leading security and operational discussion with customers' internal teams, including CISOs and other C-level executives.
Collaborated with internal teams such as business approvers, HQAPP, Commercial Legal, Privacy & Security Legal, Global Information Security, Global Product Security, Global Business Practices, Revenue Recognition, Deal Management, and others.
Provided operational and contracting training to other teams throughout Oracle.
Authored white papers and data sheets on various operational topics.

Education

Bachelor of Arts -

University of Iowa

Iowa City, Iowa

J.D. -

University of Arizona

Skills

Regulatory Compliance
Government relations
Analytical research
Risk Management

Strategic Planning
Project Management
Negotiation

Accomplishments

Rock Stars Platinum Team Award 2024

Women In Cloud Trailblazer Leadership Award 2023

North America Applications Ecosystem Hero Award 2023

HR DIE Committee Impact Award 2023

SaaS Engineering Excellence Award 2020

SaaS Engineering Excellence Award 2019

Timeline

Director, Field Support and Regulatory Evaluations

Oracle America, Inc.

09.2022 - Current

Senior Manager, Field Support

Oracle America, Inc.

06.2020 - 09.2022

Senior Principle Product Strategy Manager

Oracle America, Inc.

02.2015 - 06.2020

Bachelor of Arts -

University of Iowa

J.D. -

University of Arizona