Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aeryn Jones

Memphis,TN

Summary

Dynamic and results-driven professional with extensive experience at FedEx Ground, excelling in package handling and safety compliance. Proven ability to enhance efficiency and reduce damage rates through meticulous attention to detail and effective teamwork. Skilled in heavy lifting and problem-solving, consistently exceeding performance expectations in fast-paced environments.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Package Handler

FedEx:Ground
10.2021 - Current
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Followed verbal and written instructions to properly move and ship products.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
  • Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
  • Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Stored and secured packages in designated areas to prevent damage and theft.
  • Communicated with supervisors about delays or other issues with shipments.
  • Supported team morale by fostering positive communication and collaboration among coworkers.
  • Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
  • Maintained high levels of accuracy in package scanning to ensure proper tracking, leading to fewer lost packages.

Cashier/sales Associate

Michaels Arts and Crafts
07.2021 - 11.2021
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Increased sales of promotional items by informing customers about current offers.
  • Hosted workshops to exhibit creative use of store merchandise.

Cashier/cook

Cookout
03.2020 - 07.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Cashier/sales Associate

Zumiez
10.2020 - 01.2021
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

Diploma - N/a

Olive Branch HighSchool
Olive Branch, MS
05.2021

Skills

  • Heavy lifting
  • Team collaboration
  • Warehouse safety
  • Package unloading
  • Packing boxes
  • Workplace cleanliness
  • Fragile item handling
  • Pallet jack operation
  • OSHA compliant
  • Willing to learn
  • Problem-solving
  • Attention to detail
  • Physical strength and stamina
  • Safety precautions
  • Critical thinking
  • Decision-making
  • Relationship building
  • Damage prevention
  • Lifts 120 pounds

Certification

I have a Basic Life Saving certification and a Certified Rhythm Analysis Technician certification

Timeline

Package Handler

FedEx:Ground
10.2021 - Current

Cashier/sales Associate

Michaels Arts and Crafts
07.2021 - 11.2021

Cashier/sales Associate

Zumiez
10.2020 - 01.2021

Cashier/cook

Cookout
03.2020 - 07.2021

Diploma - N/a

Olive Branch HighSchool

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Aeryn Jones