Hi, I’m
Aeryn Williams
Armed Forces,AE
Summary
Organized and highly detailed Defense and Operations Analyst with diverse experience in IT management and Cybersecurity, DOD planning, policy and procedure, intelligence analysis, systems and network security. Self-motivated and results-oriented with exceptional communication and leadership skills. Offer strengths in complex problem solving and strategic C4/IT process management.
Personal information:
- US Citizen
- Active DoD Security Clearance: Secret with TS/SCI eligibility, NATO Secret
- Current CI polygraph
Overview
17
years of professional experience
Work History
USAFE A6 ONI
Information Systems Security Manager
07.2023 - Current
Job overview
- Mentored junior team members, providing guidance on best practices in information systems security management.
- Coordinated with external auditors during annual audits, demonstrating adherence to regulatory requirements and industry best practices.
- Optimized resource allocation by conducting periodic risk assessments and prioritizing high-impact threats.
- Developed comprehensive security policies, procedures, and guidelines for improved organizational compliance.
- Streamlined patch management processes, ensuring timely updates to protect against known vulnerabilities.
- Managed incident response efforts, minimizing potential damage and facilitating quick recovery from security events.
- Collaborated with cross-functional teams to integrate security measures into system development lifecycles.
- Led the development of disaster recovery plans, improving organizational resilience in the face of cyber incidents.
- Collaborated with vendors to evaluate and select cutting-edge cybersecurity tools that aligned with business needs.
- Ensured prompt detection and remediation of incidents through effective intrusion detection systems deployment.
- Evaluated emerging technologies for potential security risks and recommended appropriate countermeasures.
- Conducted regular security awareness training sessions, fostering a culture of cybersecurity vigilance among employees.
- Enhanced network security by implementing robust information systems controls and monitoring processes.
- Strengthened endpoint protection strategies by deploying advanced malware protection solutions.
- Oversaw the implementation of multi-factor authentication systems to bolster user access controls.
- Verified continuous update of systems and immediately patched vulnerabilities to prevent security issues.
- Collaborated with key personnel to verify data integrity and compliance with related regulatory guidelines and legal requirements.
- Monitored daily operations for accuracy of regulations, terms and conditions as well as policies and procedures.
- Liaised with other departments to minimize network interruptions and possible downtimes.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
- Wrote strategic business plans outlining need for departmental information technology resources.
- Communicated regularly with customers concerning data exchange and technology integration.
SOSi
Information Systems Security Manager
03.2021 - 07.2023
Job overview
- Enforced cybersecurity best practices of information system standards on an organizational and tactical level.
- Advised senior level officials regarding tactical and operational level C4/IT and Cyber related issues that involve the Mission Partner Environment (MPE).
- Reviewed and publish specific USAFRICOM ACJ659 MPE technical guides and policies which govern C4 and Cyber operations.
- Reviewed and provide input for USAFRICOM instructions (ACI), manuals (ACM), and guides (ACG).
- Advised key stakeholders on problems which may impact the ability of the organization to effectively collaborate with other programs.
- Assisted with the development of input into USAFRICOM operational plans and concepts as they may refer to the J6 MPE.
- Represented USAFRICOM ACJ659 MPE at joint planning events to provide support for exercise and operational planning.
- Prepared and maintain regular system assessment and evaluation documents, informing key Government leadership of discovered faults or discrepancies in operations.
- Fostered interagency operations through planning and coordination with Coalition Partners within the AOR and Joint Commands.
- Managed MPE C4/IT operations for the purpose of assuring compliance regarding regulations, requirements, and overall capability.
- Collaborated with key personnel to verify data integrity and compliance with related regulatory guidelines and legal requirements.
- Reviewed existing STIG specifications to identify and eliminate potential security flaws and weaknesses.
- Verified continuous updates of systems and immediately patched vulnerabilities to prevent security issues.
- Coordinated efforts with various management teams to standardize C4/IT plans, developments, and execution of technical strategies aligned to the Commander's vision, mission and purpose.
- Led services and supported key clients in development efforts, establishing standards, determining specifications, and creating Service and Operational Level Agreements (SLA) and (OLA).
- Oversaw development and implementation of improvements to support and network operations.
- Assessed security measures against government policies and regulations.
- Supervise staff members in the education of all company employees on common threats and ways to promote cybersecurity best practices.
- Coordinate Cyber Security projects, defined scope, and managed milestones.
- Provided sustained C4/IT support for MPE information systems and other resources throughout the area of responsibility (AOR).
- Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
- Managed life-cycle of RMF and eMASS process/packet for Government Customer.
- Applied cybersecurity best practices to information system standards, directives and guidance for personnel, monitoring compliance across organization.
- Assessed security measures against government policies and regulations.
- Prepared long and short-range plans for application selection, systems development, systems maintenance, and production activities and for necessary support resources.
Perspecta
Information Systems Security Officer (ISSO)
05.2020 - 03.2021
Job overview
- Create and institute measures that ensure the safeguarding of sensitive information at all classification levels.
- Research, develop, implement and test measures that affect information security.
- Responsible for Course of Action (COA) development to support Concepts of Operations (CONOPS) development in support of the Cybersecurity Maturity Model Certification (CMMC) framework.
- Provide action officer level subject matter expertise regarding future and ongoing policy and planning activities related to the implementation of the CMMC.
- Regularly liaison with senior leadership and other stakeholders to discuss potential and ongoing cyber threats as well as network vulnerabilities.
- Implement security measures by adhering to standards identified within the Risk Management Framework (RMF) and by utilizing the continuous monitoring model to ensure consistency with applying effective security measures.
- Implement security measures by adhering to standards identified within the publications of the National Institute of Standards and Technologies (NIST) such as SP 800-53 and SP 800-171, National Military Strategy (NMS), and other Department of Defense (DoD) Issuances and Directives.
- Create and maintain documentation for information system certification and accreditation.
- Document, evaluate, and manage processes and procedures for related programs.
- Develop and implement concise and detailed policy and and guidance in accordance with ever-changing and complex mission requirements.
- Review and recommend improvements to lock-down/harden devices by identifying potential security weaknesses.
- Utilizing the Assured Compliance Assessment Solution (ACAS) to assess the security posture of network infrastructure.
- Serving as a "Lead" CMMC integrator for our government client.
- Led projects and analyzed data to identify opportunities for improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Vectrus
Regional Network Operations Support Center, Cybersecurity, LEAD
10.2015 - 05.2020
Job overview
- Cyber and Vulnerability Analysis Subject Matter Expert (SME) for DISA administered Staff Assisted Visits (SAV) and Command Cyber Readiness Inspections (CCRI)
- Advise senior leadership within NATO, USFOR-A, CENTCOM, NETCOM, and other stakeholders, regarding the overall security posture of the Combined Joint Operation Area-Afghanistan (CJOA-A). Focus specifically on vulnerability assessment and remediation, Records Management and C.I.A., and the impending transition of the AOR to 8510.01, Risk Management Framework (RMF), and how the current DIACAP will transition within the process.
- Review and assess APEX products such as Operations Orders (OPORD) and Execution Orders (EXORD), Warning Orders (WARNORD) and Fragmentary Orders (FRAGO) and provide timely input/brief to key leadership regarding impact throughout the Joint AOR.
- Advised senior leaders regarding guidance of RMF control implementation.
- Researched, analyzed, designed, proposed and delivered solutions that are appropriate for the system's technology strategies.
- Provide authoritative analysis of complex technical issues arising between NATO partners and US representatives.
- Recommended various courses of action (COA) to address/test systemic theories, principles, developments and coordination efforts which would best resolve complex technical issues withing the AOR.
- Processing of Information Assurance vulnerabilities resulting from cross domain violations, negligent discharges of classified information, and malware, utilizing tools such as ArcSight/Logger, Wireshark, and SPLUNK.
- Monitor client area of responsibility and provide preliminary technical advice/guidance for the implementation of correlating policy and procedure FRAGOs and Unit issued Directives
- Serve as liaison between Consolidated Automated Assistance Node (CAAN) level Information Assurance analysts and the USFOR-A IAPM with regard to the administration of DOD policy and procedure.
- Provide guidance and adequate training to the CAAN level Information Assurance Analysts to ensure complete understanding of, and adherence to, DOD/USFOR-A policy and procedures, thereof.
- Coordinated with system users and stakeholders to translate requirements into technical capabilities and creates innovative solutions involving finance, scheduling, technology, methodology, tools, and solution components
VECTRUS
Cybersecurity, LEAD
03.2015 - 10.2015
Job overview
- Managed risks related to the use, processing, storage, and transmission of information and data to protect the integrity and confidentiality of systems and data.
- Maintained proactive network security by employing scanning tools to detect system and network vulnerabilities.
- Identified technologies and tools to implement the critical elements of the enterprise architecture for US and coalition Command, Control, Communications and Computers (C4) systems/networks (e.g. Mission Partner Environment Information System (MPE-IS), Combined Enterprise Regional Information Exchange System (CENTRIXS), Multinational Information Sharing (MNIS), Battlefield Information, Collection, & Exploitation System (BICES), Joint Worldwide Intelligence Communications System (JWICS), Non-classified Internet Protocol (IP) Router Network (NIPRNet), Secure Internet Protocol (IP) Router Network (SIPRNet)).
- Tracked security trends and unauthorized activities identified during information assurance vulnerability compliance visits.
- Supported key government personnel in policy coordination and interpretation, general information security, and development and implementation of a defensive security program.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Designed strategic plan for component development practices to support future projects.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Carefully documented technical workflows in private wiki for education of newly hired employees.
General Dynamics, Active IT
Computer Network Defense Analyst
01.2013 - 11.2014
Job overview
- Ensured the integrity and protection of networks, systems, and applications through implementing and enforcing organizational security policies, evaluating firewall change requests, and monitoring organizational risk.
- Monitored, reviewed, and analyzed Intrusion Detection Systems (IDS) to identify security issues for remediation.
- Identified potential, successful, and unsuccessful intrusion attempts and communicated alerts to agencies regarding compromises to network infrastructure.
- Implemented counter-measures and mitigating controls.
- Performed periodic and on-demand system audits and vulnerability assessments, including user accounts, application access, file system, and external Web integrity scans to determine compliance.
Defense Logistics Agency
VIP Support Manager
07.2012 - 01.2013
Job overview
- Managed team of seven contract assets providing full-range IT services for VIP customers to ensure uninterrupted support for worldwide travel and unique IT requirements.
- Scheduled and supervised network installation activities, conversions, updates, upgrades and cutovers, and extends existing systems to support new locations, users or functionality.
- Collaborated cross-functionally to manage customer interactions and ensure adherence to project schedules and budgets.
- Developed and published SLA reports, operations trends, and analysis documentation.
- Performed engineering and integration tasks in support of the entire system/network lifecycle.
- Created drawings, project plans and engineering proposals for C2 network projects and generates briefing material for senior leadership regarding project timelines and status
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Monitored employee and customer interactions to assess quality of service.
- Created and implemented maintenance plans for customer accounts to secure customer satisfaction and reliability.
- Analyzed customer service data to identify trends, identify solutions and improve customer experience.
- Managed specialist team to provide technical assistance and customer service.
JAC EUCOM, AFRICOM-SRA International
Supervisor, Systems Administration
11.2011 - 07.2012
Job overview
- Supervised a team of seven Systems Administrators and at times serving in the capacity of a Sr. Systems Administrator.
- Ensured policy and procedural compliance by coordinating and administering mandatory company provided training.
- Compiled and submitted status reports. The purpose of these reports were to monitor daily progress of mission accomplishment as well as team efficiency.
- Managed timecard/attendance reporting, overtime approval, and compensation in accordance with Federal and Corporate mandates and laws.
- Interfaced with stakeholders with the purpose of briefing discovered process improvements and potential cost saving analysis.
- Troubleshot and resolved end-user problems.
- Collaborated with an integration team to install new US military system networking hardware and software on existing classified and unclassified networks.
- Scheduled and supervised network installation activities, conversions, updates, upgrades and cutovers, and extends existing systems to support new locations, users or functionality.
- Performed full-range testing, troubleshooting, and resolution of the old and new components to ensure proper functionality.
- Installed, upgraded, and configured end-user workstations and associated system and application software.
- Created detailed documentation, standard operating procedures, instructions and/or manuals and briefings.
- Researched and identified the source and nature of network outages, hardware and software malfunctions, and service calls reported by end-users to determine appropriate solutions.
General Dynamics, Active IT
Senior Network Administrator
08.2010 - 11.2011
Job overview
- Ensured readiness of Virtual Desktop Infrastructures for release of network images, including creating templates, rules, and clusters in VMWare.
- Planed, scheduled, conducted and coordinated engineering projects to enhance the enterprise network (hardware, software, TCP/IP, LAN/WAN, Voice Over Internet Protocol, video teleconferencing terminals and network security devices).
- Tested and implemented disaster recovery.
- Utilized VMWare View Persona Management to enable VDI roaming profile environments.
- Monitored and tuned backup servers daily.
- Troubleshot complex C4 problems which involve the interaction of different computer hardware/software, multimedia hardware/software, software applications, computer-controlled projection systems, video switching equipment, video teleconferencing and other visual information systems and recommends alternative solutions for correcting the problems.
- Monitored and troubleshooting events and system health issues, including cloned pools and hanging profile sessions.
- Created drawings, project plans and engineering proposals for C2 network projects and generates briefing material for senior leadership regarding project timelines and status.
- Configured workstations to provide compatible system environments to support network usage.
- Provided detailed reports of all “Gold Data” to management via Excel spreadsheets.
- Upgraded network by conferring with vendors and developed, tested, evaluated and installed enhancements.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Implemented network security measures to minimize data loss.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
InterPros Federal
Supervisory Desktop Support Specialist, Office of the Chief Information Officer
08.2009 - 08.2010
Job overview
- Provided Joint Staff Executive Leaders with expert maintenance of both Microsoft Windows XP and 7 operating systems, Dell and HP desktop configurations, and network activities.
- Ensured consistent security through researching and implementing IAVA security patches, configuring MS SMS tool, and working with outside vendors on critical support issues.
- Troubleshot VPN user environments as well as other SMS and remote function applications.
- Made DOD policy upgrades to desktop environments.
L3 Corporation
Army Network Operations Technician
04.2010 - 08.2010
Job overview
- Maintained and monitored network connectivity by monitoring Server, Switch, and Blade environments via WhatsUp Gold to increase performance and reliability.
- Used WSUS, Retina, and Shavlik to upload, implement, and distribute security patches.
- Ensured compliance with privacy and with security regulations.
- Maintained and repaired LAN and WAN wireless networks and network infrastructure equipment.
- Tracked and reported help desk issues in Remedy.
- Created documents on network architecture, design criteria, and performance metrics.
General Dynamics Active IT
Senior Help Desk Technician
07.2008 - 08.2009
Job overview
- Recreated user profiles on a domain SECRET to SCION and archived user profiles in Active Directory.
- Managed users in the Tivoli database, resolving user issues in a timely manner.
- Maintained user accounts and connectivity within the BES (Blackberry Enterprise Server).
- Monitored network, port, switch and server connectivity via WhatsUp Gold software.
ALUTIIQ
Systems Operations Manager
08.2007 - 09.2008
Job overview
- Assisted in the creation and distribution of all Access Management credentials for attendees of the 2008 Peace Talks hosted by the USA.
- Assisted US Department of State Leadership in defining security problems, change management, and implementation of solutions.
- Served as key liaison to security equipment maintainers.
- Provided stakeholders with security related data to accurately assess the health of installed security systems and recurring problems via Maximo Service Environment.
- Granted or denied access to all Department of State Annexes on a daily basis by monitoring the C-Cure database.
- Tallied and submitted weekly Department of State DS1838 reports for submission to key stakeholders.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Created and implemented aggressive action plan to address pressing cost control needs.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Manage to a client provide SLA using software and production statistics (such as dashboards, report queries etc .)
- Coordinatedwith other departments to ensure that equipment purchases are in line with current industry standards
Education
Professional Certifications
University Overview
- ITIL Foundation
- CompTIA CASP
- CompTIA Server+
- CompTIA Security+ce
- ACAS v5.6
- Maximo - Full Technician
University of FairfaxRoanoke, VA
Master of Science from Information Security Management
07.2025
Southern University and A&M CollegeBaton Rouge, LA
Bachelor of Science from Sociology
2006
Skills
- Intelligence Analysis
- DOD Policy Analysis
- C4/IT Planning
- Cyber Planning
- Real Time Network Monitoring
- Operations and Maintenance (O&M)
- Intrusion Analysis
- ACAS
- SAV/CCRI
- SCA-V
- Network Configuration and Security
- Network Traffic Analysis
- Incident Response
- EMASS
- Risk Management Framework (RMF)
- IT Governance
- Vulnerability Scans
- Mission and Threat Analysis
- Server Maintenance
- File System Security
- Project Management
- Systems Migration
- Raw Data and Packet Analysis
- SPLUNK
- PCAP
- CND
- NIST
- Senior Level Engineering
- Operational Planning Team (OPT)
- Cybersecurity Maturity Model Certification (CMMC)
Affiliations
- Information Systems Audit and Control Association (ISACA)
- Program Management Institute (PMI)
- AXELOS ITIL
- AFCEA
Additional Information
RMF, DOD Policy, file server backup, patch management, RAID, SCCM, clusters, VoIP, virtual desktop infrastructure, ArcSight, ArcSight Logger, ACAS, Qtip, SCAP, NMap, SNORT, PCAP retrieval and analysis, Foxtrail, Wireshark, VMWare V13/vSphere, virtual switches, kernel ports, group policy objects, permissions, Active Directory, VMWare, Flexclone, Small Wonders, eMASS
Timeline
Information Systems Security Manager
USAFE A6 ONI
07.2023 - Current
Information Systems Security Manager
SOSi
03.2021 - 07.2023
Information Systems Security Officer (ISSO)
Perspecta
05.2020 - 03.2021
Regional Network Operations Support Center, Cybersecurity, LEAD
Vectrus
10.2015 - 05.2020
Cybersecurity, LEAD
VECTRUS
03.2015 - 10.2015
Computer Network Defense Analyst
General Dynamics, Active IT
01.2013 - 11.2014
VIP Support Manager
Defense Logistics Agency
07.2012 - 01.2013
Supervisor, Systems Administration
JAC EUCOM, AFRICOM-SRA International
11.2011 - 07.2012
Senior Network Administrator
General Dynamics, Active IT
08.2010 - 11.2011
Army Network Operations Technician
L3 Corporation
04.2010 - 08.2010
Supervisory Desktop Support Specialist, Office of the Chief Information Officer
InterPros Federal
08.2009 - 08.2010
Senior Help Desk Technician
General Dynamics Active IT
07.2008 - 08.2009
Systems Operations Manager
ALUTIIQ
08.2007 - 09.2008
Professional Certifications
University of Fairfax
Master of Science from Information Security Management
Southern University and A&M College
Bachelor of Science from Sociology
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