Aesha Alleyne
Jacksonville,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Proven track record of collaborating with team members, and willingness to take on added responsibilities to meet team goals. Possess exceptional quick-thinking and a calm attitude during high-pressure situations
Overview
20
20
years of professional experience
1
1
Certification
Work History
Cosmetologist
Hair By Aesha
10.2012 - Current
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Mentored junior cosmetologists on best practices within industry ensuring consistency in quality across team.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
Retention Specialist
Comcast
09.2006 - 09.2010
- Participated in industry events to stay updated on current trends and best practices in customer retention strategies.
- Established customer retention programs to improve loyalty and increase lifetime value.
- Developed strong relationships with key accounts, ensuring ongoing satisfaction and long-term commitment.
Assistant Manager
Finish Line
07.2004 - 08.2006
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Promoted teamwork within workplace by encouraging collaboration among staff members on various projects tasks.
Education
Firefighter I/II
Fire Academy of The South
Jacksonville, FLEMT- Emergency Medical Technician
Florida State College At Jacksonville
Jacksonville, FL05.2023
Cosmetology Education
Florida State College At Jacksonville
Jacksonville, FL10.2012
Skills
- Firefighting
- Fire prevention
- Physical Strength
- Clear Communication
- Professionalism and Ethics
- First Aid Certified
- Personal Protective Equipment
- Relationship building and management
- Leadership and supervision
- Emergency Response
Certification
- Emergency Medical Technician Certification (EMT) - (2023)
- Basic Life Support (BLS) certified - (2022)
- Certified cosmetologist - (2012)
- Candidate Physical Agility Test (CPAT) certification - (2024)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cosmetologist
Hair By Aesha
10.2012 - Current
Retention Specialist
Comcast
09.2006 - 09.2010
Assistant Manager
Finish Line
07.2004 - 08.2006
Firefighter I/II
Fire Academy of The South
EMT- Emergency Medical Technician
Florida State College At Jacksonville
Cosmetology Education
Florida State College At Jacksonville