Aeshlee Oyetoro
Katy
Summary
Experienced professional seeking a role to enhance customer satisfaction and drive company success. Proven track record of exceeding targets in fast-paced settings. Strategic thinker with hands-on experience delivering impactful solutions to improve organizational performance.
Overview
6
6
years of professional experience
Work History
Elementary School Teacher
Cypress-Fairbanks ISD
08.2023 - 03.2024
- Managed classroom behavior effectively, fostering a positive learning environment for all students.
- Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
Certified Pharmacy Technician
Adhere Health
08.2022 - 08.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Certified Pharmacy Technician
Prime Therapeutics
04.2021 - 04.2022
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Communicated directly with doctors offices via telephone, fax and email.
- Reviewed and verified customer information and insurance provider information.
Certified Pharmacy Technician
CVS
09.2018 - 10.2020
- Stocked, labeled, and inventoried medication to keep accurate records.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Developed a systematic approach to organize medications, reducing errors and improving efficiency in the workflow.
Education
Pharmacy Technician
Brightwood College
Houston, TexasBachelor of Arts - Sociology
Lamar University
Beaumont, TXSkills
- Proficient in Microsoft Office
- Detail-oriented data management
- HIPAA compliance knowledge
- Analytical problem-solving
- Claims processing expertise
- CRM expertise
HIGHLIGHTS OF QUALIFICATIONS
- Trustworthy and reliable worker
- Enthusiastic and committed to work
- Intelligent with excellent science and customer service skills
- Certified Pharmacy Technician
- Certified Teacher: ECSE-6th Grade
Timeline
Elementary School Teacher
Cypress-Fairbanks ISD
08.2023 - 03.2024
Certified Pharmacy Technician
Adhere Health
08.2022 - 08.2023
Certified Pharmacy Technician
Prime Therapeutics
04.2021 - 04.2022
Certified Pharmacy Technician
CVS
09.2018 - 10.2020
Pharmacy Technician
Brightwood College
Bachelor of Arts - Sociology
Lamar University
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