Aezed Raza

• Took on underperforming Technical Writing team in addition to leading SE team and provided structure, support, and accountability to enable them to both meet their goals and significantly improve team morale.
• Raised profile of Technical Writing internally, and ensured that writers were closely connected to appropriate SMEs in Product and Engineering to facilitate successful collaboration for completion of key projects.

• Promoted to lead Sales Engineering team, starting in player-coach role and grew it from 2 to 9 high-performing Sales Engineers, including 2 leads.
• Built out significant process improvements for team, including metrics tracking, dashboards and trainings, leading to double-digit percentage increases in deal velocity and time-to-integrate for SE-attached deals.
• Worked closely with Revenue, Engineering, and Product Management leadership to ensure business-critical product features were prioritized.

• Handled largest and most sensitive accounts after being brought on as second and most senior member of small Sales Engineering team.
• Supported close of Amazon, Target, Sam's Club, Dick's Sporting Goods, and many other household names as main technical POC.
• Owned entire Home and Lifestyle vertical for SE team, managing accounts across segments and providing mentorship and guidance to 3 more junior SEs.

Recruited by Onfido to be first Sales Engineer for Remote Identity Verification product
• Responsible for technical relationship with enterprise prospects from $50k to $5M+ ARR
• Supported growth of US accounts +550% TCV in the first year
• Delivered demonstrations of product to wide range of prospects from C-suite at Fortune 100 companies to engineers at scaling startups.
• Performed technical discovery on prospect workflows and architecture to offer customized solutions to their specific pain points
• Provided integration support during the trial process in many programming languages, including JavaScript, Node.js, Java, Swift/ObjC, Python, Go, Ruby, and PHP.
• Communicated Market Feedback to Product/Engineering/Marketing to facilitate roadmap development and collateral
• Presented on behalf of Onfido at Commercial and Tech Conferences and Meetups

Selected by board and senior staff to bring overall organizational leadership, vision and strategy, operations management, fundraising and financial expertise to a volunteer-supported organization focused on supporting sustainable education, agriculture and health initiatives in international communities.

Strategic Business Planning and Operations Management
• Created strategic and operations plan to evaluate current strengths and weaknesses of volunteer only structure. Tracked progress of strategic goals to empower partners with critical information about the success of their initiatives and improve project objectives that had multiplying effects in the towns and regions.
• Improved quantitative feedback to partners multiplied beneficial affects in communities and region. Funds allocated to build water catchment system in town allowed more children time to attend school and increased opening of adjacent small businesses keeping more income in the community.

Fundraising
• Implemented strategic post-event fundraising outreach protocols. Contacted all individuals by email who contributed and personally met with those who donated more than $5000. Attracted more donors through refined presentations about Do Good Lab's financially efficient model and high leverage with community partners in-country who monitor and evaluate ongoing projects.
• Created small group functions to foster connection and loyalty among volunteer peers that resulted in more targeted and productive marketing to donors that tripled fundraising outcomes. Small group events exceeded goals of participation and fundraising by 60%.

Staff and Board Recruitment and Training
• Recruited and trained staff in professional conduct, hour tracking, blog writing and editing, and presenting fundraising pitches to potential businesses.
• Interface and communicate with board in quarterly board meetings, weekly session with Board Chair. Recruited influential board members with international interests

• Structured fundraising process to increase tracking and results.
• Created prospective donor list gleaned from variety of sources including venture capital and donor list websites to track investment and donation patterns.
• Pre-qualified donors and tracked methods of contact, amount of donation, successes and challenges and collated with prior donor lists.