Andrew M. LaManna
Webster,NY
Summary
Expert Leader, Manager, and Consultant Accomplished and results driven professional with experience as a Senior Consultant, Director of Operations, and Director of Project Management. Demonstrated success in enhancing operational efficiencies, managing diverse portfolios, programs, and projects, and leading business development efforts. Skilled in strategic planning, fostering relationships, and driving organizational success. _________________________________________________________________________________________________ Skill Set and Core Competencies Program & Project Management Goal Setting and Operational Execution Agile & Waterfall/Plan-Driven Styles Policies & Procedures Metrics & Key Performance Indicators Executive Leadership Finance and Budgeting Contracts & Statements of Work Resource Allocation
Overview
16
16
years of professional experience
Work History
Program Manager (Director Level) of Project
Justice
04.2021 - 05.2024
- Created and established Project Management Office (PMO) by integrating both plan-driven and Agile methodologies into existing operations, providing predictability and scalability as company transitioned out of start-up mode
- Orchestrated new organization budget management and funding efforts, achieving 25-33% reduction in large project costs
- Managed two distinct PMO teams; Project Managers and Scrum Leads, providing constant coaching, guidance, and support to ensure their continual focus, success, and positivity
- Zero turnover on PMO time over 3 years
- Designed new program and project kit for Executive Team; boosting business insights into risks, communication, decisions, RACIs, lessons learned retrospectives, and overall project efficiencies
- Provided extraordinary customer service support to high profile external project stakeholders (Chiefs of Police, and District Attorneys across country)
- Test drove JIRA, Shortcut, Roadmunk, Asana, and Monday.com to choose best software to use as company scaled.
Senior Operations Consultant
04.2021 - 05.2024
Dwaiter Design
02.2019 - 05.2024
Director of Operations
02.2019 - 04.2021
- Exclusively ran the overall operations encompassing PMO, HR, budgeting, finance, and product management
- Implemented innovative procedures and dashboard systems to facilitate real-time project and operations updates for silent company owner (CEO)
- Formulated a comprehensive organizational roadmap for the 2019-2023 period, guiding strategic initiatives
- Modernized contract review and approval processes, ensuring compliance with Master Services agreements andstatements of work
- Revitalized financial projections to accurately depict profitable projects, and partnered with external accountingpartners to establish new, streamlined pricing models
- Transitioned project management to an Agile approach, enhancing team expertise and customer collaboration
- Initiated a retrospective/lessons learned process to glean insights from completed work, improving future project execution.
Program Manager
Paychex
02.2015 - 02.2019
- Produced a multi-year enterprise portfolio, program, and project roadmap and budget, optimizing resource allocation andcost-efficiency
- Organized IT standards for project alignment, significantly improving operational effectiveness and ensuringsuccessful execution of 60 enterprise-wide projects
- Implemented a robust project execution process that eliminated waste and increased efficiencies while fostering collaboration through the adoption of an Agile project management framework
- Adopted JIRA into IT Infrastructure setting while also maintaining a PPM style system.
Director of Project Management
Catalyst, Inc
04.2010 - 02.2015
- Served as the primary liaison for key stakeholders including Sales, Financial, and Executive departments, ensuring smooth agency operations
- Assumed 75% of COO responsibilities upon previous COO departure and facilitated considerable bottom-line growth amidst a period of substantial organizational transformation
- Successfully oversaw the execution of over 1000 diverse projects, ranging from short-term tasks to multi-year initiatives
- Introduced MS Project into organization, and piloted JIRA as PMO matured
- Devised customer service, operations, and business strategies for senior executive team; contributing to overall profitability and client delivery satisfaction
- Pioneered the transition from an Account Management/Sales structure to a Project and Program Management model through the creation and implementation of new processes
- Enhanced estimation, financial reporting, and risk mitigation processes, providing real-time project cost visibility to managing partners
- Introduced a quick-turn implementation process for smaller projects to prevent overhead bloat and minimize risk.
Director of Business Development
Bell IPC
03.2008 - 04.2010
- Oversaw all aspects of new business start-up including; customer service, business development, sales, and strategic account management, ensuring successful project delivery for a $32 million solar construction project
- Utilized MS Project to drive the project management of large scale construction project
- Developed domestic and global relationships, and provided exemplary customer service, demonstrating adeptness in high-value project management
- Conducted thorough research and successfully secured grants from NYSERDA, Arizona State, Arizona Public Service, and National Renewable Energy Lab, showcasing proficiency in securing much needed funding.
Education
Master of Arts - Organizational Management
University of Phoenix
Phoenix, AZBachelor of Science - Psychology
State University of New York
Geneseo, NYWorkplace Project Management: Google Project Management Certified, Project Management Techniques for Social Services, Scrum Fundamentals Certified, Scrum Master Certification, Agility Health Facilitator, From Waterfall to Agile, Prince2 (2024 -
Skills
- Problem-Solving
- Project Management
- Detail Oriented
- Strategic Planning
- Process Improvement
- Decision-Making
Additional Information
- Awards & Recognition , Carol Ritter Wright Volunteer Award Winner & Paychex IT Volunteer of the Year 2018
Timeline
Program Manager (Director Level) of Project
Justice
04.2021 - 05.2024
Senior Operations Consultant
04.2021 - 05.2024
Dwaiter Design
02.2019 - 05.2024
Director of Operations
02.2019 - 04.2021
Program Manager
Paychex
02.2015 - 02.2019
Director of Project Management
Catalyst, Inc
04.2010 - 02.2015
Director of Business Development
Bell IPC
03.2008 - 04.2010
Master of Arts - Organizational Management
University of Phoenix
Bachelor of Science - Psychology
State University of New York
Workplace Project Management: Google Project Management Certified, Project Management Techniques for Social Services, Scrum Fundamentals Certified, Scrum Master Certification, Agility Health Facilitator, From Waterfall to Agile, Prince2 (2024 -
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