Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
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Summary

Respected Human Resources leader with 20+ years of expertise in strengthening leadership effectiveness with the management of their workforces. Delivering strategic HR partnership with the highest integrity and ethics.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Director, HRBP

Paypal
Bellevue
02.2016 - Current

Partner with the Region DVP/GM and SLT to manage daily business operations, performance, P&L, and strategy; including coordinating performance and revenue monitoring. Leverage analytics to evaluate business strategies and align talent priorities to initiatives for 700+ associates, within two regions. Foster an environment of continuous process and staff improvement, including

analyzing workforce key performance indicators to achieve business objectives and build a world-class leadership team through mentorship and management development, focused on decision making, problem solving, and conflict management. Strong collaboration with Centers of Excellence to interpret and administer human resource plans and procedures for associate population.

Accomplishments:

  • Talent Development: Partner with talent team to ensure job fit by establishing measures to promote diversity and drive equal access to opportunity and advancement.
  • Leadership Development: Design and build management capabilities through New Leader Assimilations, Engagement Surveys, and ad hoc training; successful onboarding of ten (10) new front line leaders; continued 1:1's with senior leadership team focusing on networking, region initiatives, and associate development.
  • LAUNCH: HR lead for emerging leader program, aimed at preparing 33 future front line leaders on conflict management, associate engagement and career development.
  • Account Manager remapping: Compose communications for Initial strategic rollout of our Account Manager model, drastically changing the way we support our clients.
  • Career Pathing: Lead development of associates and front-line leaders through focused delivery of bi-weekly informational and training bites during town halls.
  • Engagement: Focus on utilization of Stand Out for 50 leaders, achieving 82% overall engagement, ahead of Company benchmark. Promote Stand Out as lead for BU HR team.
  • Engagement Panel: Identified/coached four (4) hypo leaders across MAS to participate in a panel discussion during the BU President’s leadership meeting.
  • Change Management: Mentor leadership team on change initiatives - ensure preparation and communication to front line associates.
  • Site Leadership: HR site leader for building of over 890 associates, aimed at increasing networking and collaboration across business units. Lead return to office initiatives. Establishment of the Safety Committee, ensuring safety of all associates in the building – creating formalized evacuation procedures and holding the first fire evacuation in nine (9) years.
  • HR Model Workstream: Influence the Focal Point Review process through partner collaboration aimed at streamlining communications and creating better leader tools.
  • Global HR Summit: Member of the Core team responsible for organizing this two-day event; aimed at joining all 600 of our Global HR Associates for training.
  • American Heart Association: Ambassador and team captain, for the annual Northern NJ heart walk – project manage Virtual Field Day in 2020, which gained recognition from the National Board of the AHA.
  • Career Village: Advise students seeking to enter the workforce on interviewing and job search techniques.
  • Eleventh Hour Animal Rescue: Lead and volunteer for no kill shelter aimed at finding forever homes for our dogs and cats.
  • SBS HR Solutions: Partner to other BU’s - at the onset of COVID-19, taking front line client calls for 30 days; which significantly reduced hold times.
  • Pro Summit presenter: “The Future of Work” – embracing Stand Out methodology and presenting it to our client forum of 300 in attendance.
  • Account Manager remapping: Compose communications for Initial strategic rollout of our Account Manager model, drastically changing the way we support our clients.
  • Client Migrations: Accelerate efforts to career path 160 associates over two years; organizing career events and create leadership meeting opportunities.
  • Manager Boot Camp: Create and deliver 45-60-minute learning bites to all new front-line leaders in MAS, over a six-month period.

Director of HR

Bitly
San Francisco
01.2013 - 12.2015

Hired to centralize the Human Resources organization, bringing the entire function in-house, saving $600K, annually.

  • Cultivate and mentor three (3) HR professionals.
  • Delivery of new programs to the organization: on-boarding, employee relations, benefits, training, and HRIS.
  • Navigate a retail acquisition and successful rollout of a new payroll system, in 8 weeks.
  • Produce new Employee Handbook for companywide rollout
  • Develop and direct strategy for new benefits program, increasing offerings to staff while decreasing company spend.
  • Implement online benefits open enrollment sessions, for 400 employees.
  • Execute the rollout of new HRIS modules; Recruiting and Onboarding - decreasing time to hire.
  • Instrumental in completing acquisition of a new property, in three (3) days.
  • Successfully forge positive relationships with three(3) unions.
  • Workplace Violence Response – execute immediate response to an active shooter situation, onsite at our Maryland property. Creation of EAP counseling sessions for associates, and set up home visits for those who were involved in the violence onsite.

Vice President, Human Resources

Str
Woburn
01.2001 - 07.2012

Execute operations of the global human resources function; inclusive of onboarding, compensation, employee relations, benefits, and training.

  • Direct HR generalists in both US and China.
  • Author worldwide employee contracts/agreements.
  • Convey policies to country leadership in accordance with local government regulations.
  • Analyze market research to ensure internal equity with pay practices.
  • Advocate on behalf of 500 employees in 47 countries. Oversight of new market exploration, product development and overseas production possibilities for business expansion objectives.
  • Strategic advisor and counselor to company President and Sr. Leadership team on all HR and operational issues.
  • 401K plan fiduciary, managing over $5.4M in plan assets.
  • Hire and manage employees to maximize productivity while training staff on best practices and protocol.
  • Regional Security Advisor Program: instrumental in executing the setup of seven (7) security specialists in seven (7) countries, within budget and under the time frame allotted by client Acquisition Team
  • Key member of acquisition team: leading the first company acquisition, performing all due diligence to ensure HR Policies and practices are sound.
  • Orchestrate the on-boarding of forty (40) employees in two (2) days; for a 24/7 operation, involving the protection of a high-level principle and his family.
  • Safety Committee Secretary – spearhead building safety initiatives and preparation for response to and recovery from disasters/emergencies – most notably the creation of a Workplace Violence prevention program.

Education

Master of Science - Industrial/Organizational Psychology

Capella University
Minneapolis, MN
08.2009

Bachelor of Arts - Psychology

Rider University
Trenton, NJ
05.1992

SHRM-SCP -

Society For Human Resource Management
02.2019

Skills

  • BUSINESS ADVISOR
  • EMPLOYEE RELATIONS
  • ASSOCIATE ENGAGEMENT
  • SUCCESSION PLANNING
  • PERFORMANCE COACHING
  • CHANGE MANAGEMENT
  • LEADER/TALENT DEVELOPMENT
  • CAREER PATHING
  • CRISIS RESPONSE
  • SAFETY DOCUMENTATION/MATERIALS
  • FIRE/SAFETY GUIDANCE

Affiliations

Society for Human Resource Management (SHRM) Society for Industrial/Organizational Psychology (SIOP) iWin (International Women’s Inclusion Network) BRG Generations BRG

Accomplishments

  • RESPONSIBILITY/ PHILANTHROPIC Life @ ADP - ambassador who promotes what it is like to work at ADP to external candidates AHA ambassador and team captain – work with Sr.
  • Leaders to lead efforts to raise funds and awareness for heart disease for this ADP sponsorship Blessings in a Backpack – lead of philanthropic effort to reduce food insecurity for four (4) schools linked to our ADP locations Capella University Ambassador – offer career guidance to master’s level students.

Certification

  • SHRM Senior Certified Professional (SHRM-SCP)

Timeline

Director, HRBP

Paypal
02.2016 - Current

Director of HR

Bitly
01.2013 - 12.2015

Vice President, Human Resources

Str
01.2001 - 07.2012

Master of Science - Industrial/Organizational Psychology

Capella University

Bachelor of Arts - Psychology

Rider University

SHRM-SCP -

Society For Human Resource Management