Luis Alberto Gonzalez
Orlando,FL
Summary
Computer/Information Technology professional with extensive training and preparation, Innovation passionate and Digital Transformer. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Technical Sales Representative
Lyra Consultants LLC
Orlando, FL
03.2023 - Current
- Identified customer needs and provided tailored solutions to meet their requirements.
- Maintained accurate records of all sales activities, including customer profiles, orders, payments.
- Generated reports on sales performance metrics for management review.
- Prepared proposals and quotations for prospective clients.
- Developed and implemented successful sales strategies to increase customer base.
- Provided ongoing support to customers regarding technical issues or inquiries.
- Pleasantly greeted customers both in-person and on phone, providing exceptional assistance, and service and promoting lasting business relationships.
Cloud Architect
ECloud Colombia SAS
Bogota, Colombia
07.2017 - 02.2023
- Created detailed migration plans for transitioning applications from on-premises to the cloud platform.
- Optimized costs by right-sizing resources based on current usage trends in the cloud environment.
- Designed and implemented highly available, fault tolerant, secure, cost effective and scalable cloud architectures.
- Defined strategies for migrating existing workloads into the cloud environment.
- Provided guidance on best practices for deploying applications on public clouds.
- Assisted customers with troubleshooting issues related to their applications running on public clouds.
- Collaborated with sales team to understand customer requirements, boost product sales and provide sales support.
Sales Manager
Sannet Soluciones
, Venezuela
01.2013 - 07.2017
- Developed and implemented sales strategies to increase market share.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Executed strategic sales plans to expand customer base and revenue.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Performed sales consultations and educated clients on products and services.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Sales Manager
Infrasoft Business Solutions
, Venezuela
05.2012 - 01.2013
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Resolved customer complaints regarding sales and service.
- Built sales forecasts and schedules to reflect desired productivity targets.
Sales Director Systems
ORACLE
, Venezuela
10.2010 - 02.2012
- Built relationships with key clients, providing them with tailored IT solutions.
- Trained new staff members on sales techniques, product knowledge and customer service skills.
- Led, coached and developed employees to achieve sales goals.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Ensured compliance with all applicable laws related to selling IT products or services.
- Coached, developed and motivated team to achieve revenue goals.
Education
Associate of Science -
Universidad Nueva Esparta
VenezuelaSkills
- Customer service
- Dependable and responsible
- Decision-making
- MS office
- Excellent communication
- Certified in AWS
- Data management
- Sales presentations
- Technical demonstrations
- Competitor analysis
- Sales quota achievement
- Consultative sales
- Technical product sales
- Backup and recovery
- Multi-cloud strategy
- Network configuration
- Infrastructure migration
- Disaster recovery planning
- Resource provisioning
- Security compliance
- Cloud architecture design
- Load balancing
- Cost optimization
Certification
- AWS Cloud Practitioner, USA
- AWS Solution Architect (Associate), USA
- Fortinet Network Security Expert Level 1-3, USA
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Technical Sales Representative
Lyra Consultants LLC
03.2023 - Current
Cloud Architect
ECloud Colombia SAS
07.2017 - 02.2023
Sales Manager
Sannet Soluciones
01.2013 - 07.2017
Sales Manager
Infrasoft Business Solutions
05.2012 - 01.2013
Sales Director Systems
ORACLE
10.2010 - 02.2012
- AWS Cloud Practitioner, USA
- AWS Solution Architect (Associate), USA
- Fortinet Network Security Expert Level 1-3, USA
Associate of Science -
Universidad Nueva Esparta
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