Karnika Karnik
Ypsilanti,MI
Summary
Dynamic MBA student with robust experience in IT and project management. Skilled in Agile methodologies, combining technical proficiency and strategic leadership to drive project success. Excel in fast-paced environments, leveraging strong problem-solving and team collaboration skills.
Overview
5
5
years of professional experience
Work History
Graduate Assistant
Eastern Michigan University
08.2023 - Current
- Enhanced research quality by providing thorough literature reviews and data analysis support.
- Managed administrative tasks such as grading, scheduling, and record-keeping to ensure smooth operations within academic departments.
- Organized events and workshops for promoting learning outside classroom, fostering sense of community among students.
- Expanded professional network through active participation in university-wide events, conferences, seminars, or training sessions.
Information Desk Associate
Eastern Michigan University
09.2022 - 08.2023
- Responsible for guiding visitors with in-depth campus knowledge and excellent customer service, while managing administrative tasks and events
- Honed strong communication skills to enhance university's welcoming environment.
System Engineer
Tata Consultancy Services
06.2019 - 08.2022
- Led RBC Bank project as Project Leader, successfully managing banking server changes with strong corporate leadership and project management skills.
- Managed 3 IT service projects (RBC Bank, CITIC Bank, CTBC Bank) simultaneously, delivering high-quality results within tight deadlines.
- Oversaw entire project lifecycle, from initiation to completion, focusing on risk mitigation and regular reporting to senior management.
- Fostered collaborative team environment through effective training, contributing significantly to each project's success.
- Aligned project strategies with business objectives, ensuring client satisfaction and efficient project completion, notably in RBC Bank project.
- Reduced system downtime through proactive monitoring and maintenance, enhancing operational efficiency.
- Collaborated with cross-functional teams to develop and deploy scalable IT solutions aligned with business goals.
- Conducted comprehensive testing of new systems to identify and mitigate risks before deployment.
- Streamlined IT team communications by establishing clear protocols, improving team efficiency and collaboration.
- Mentored junior engineers in system administration best practices, aiding their professional development.
- Excelled in issue resolution and escalated problem-solving, ensuring quality service and support.
Marketing Intern
Prayaas Corps NGO
06.2019 - 08.2022
- Used marketing skills to design and execute impactful 5-6 campaigns tailored to target audience.
- Tracked and analyzed social media metrics, made data-driven decisions, and reported daily social activities on all social portals.
- By creating strong online presence and engaging with followers, effectively promoted brand and raised awareness among public.
Education
MBA -
Eastern Michigan University
Ypsilanti, MI12.2024
Information Technology
SRM Institute of Science And Technology
Ghaziabad, India05.2019
Skills
- Agile Project Management
- Search Engine Optimization (SEO)
- Data Analysis and Interpretation
- Microsoft Office Suite
- Scrum
- Jira
- SAP Logon
- Mimic Pro
- Linux
- HTML CSS
- WinSCP
- Putty
- MySQL
- Core Java
- DBMS
- R and RStudio
- RapidMiner Studio
- Minitab
- Tableau
Timeline
Graduate Assistant
Eastern Michigan University
08.2023 - Current
Information Desk Associate
Eastern Michigan University
09.2022 - 08.2023
System Engineer
Tata Consultancy Services
06.2019 - 08.2022
Marketing Intern
Prayaas Corps NGO
06.2019 - 08.2022
MBA -
Eastern Michigan University
Information Technology
SRM Institute of Science And Technology