Amanda Ruane
Edgewood,New Mexico
Summary
Driven Paralegal successful at thriving in high stress, high-pressure environments and situations involving constant change and vast ambiguity in data and instruction.
Overview
3
3
years of professional experience
Work History
Paralegal
Wiseman Legal Group
03.2023 - Current
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted attorneys with trial preparation through thorough research and analysis of relevant laws and regulations.
- Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
- Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
- Ensured compliance with court rules and procedures by accurately preparing and submitting legal filings within established timeframes.
- Increased collaboration among team members by coordinating meetings, conference calls, and video conferences with internal staff and external parties involved in cases.
- Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information in the firm''s billing system.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Conducted detailed client intakes and entered information into company database.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
Receptionist
East Mountain Veterinary Services
10.2022 - 03.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Helped maintain office security by monitoring visitor access and issuing badges as needed.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
Boar's Head Representative
Boar's Head
07.2022 - 10.2022
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Enhanced company reputation by providing exceptional customer service and support.
- Contributed to team sales goals by upselling products and services to customers.
- Streamlined internal processes for improved efficiency, reducing overall costs for the organization.
- Assisted in training new hires and offered ongoing support to help them reach their full potential.
- Collaborated with cross-functional teams to develop new strategies for increased revenue generation.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
Owner/Operator
The Cast Iron Goose
02.2021 - 05.2022
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
- Contributed positively to the local community through involvement in various events or charitable organizations.
- Managed day-to-day business operations.
Education
Certification - Paralegal Studies
University of New Mexico
Albuquerque, NM11.2023
No Degree - Psychology
University of New Mexico
Albuquerque, NM2018
High School Diploma -
Canyon View High School
Cedar City, UT05.2007
Skills
- Proficient in MS Office
- Legal Jargon Knowledge
- Records Management
- Calendar Management
- Project Management
- Research and Data Collection
- Client Communication
- Office Administration
- Confidentiality Maintenance
- Multitasking
- Relationship Building
Timeline
Paralegal
Wiseman Legal Group
03.2023 - Current
Receptionist
East Mountain Veterinary Services
10.2022 - 03.2023
Boar's Head Representative
Boar's Head
07.2022 - 10.2022
Owner/Operator
The Cast Iron Goose
02.2021 - 05.2022
Certification - Paralegal Studies
University of New Mexico
No Degree - Psychology
University of New Mexico
High School Diploma -
Canyon View High School
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