Afimayi Galarraga

• Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
• Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies.
• Reviewed applications and supporting documents to verify claims eligibility and accuracy.
• Managed workload and priorities to meet claims processing meet deadlines.
• Utilized excellent analytical and problem-solving skills to quickly and accurately assess insurance claims.
• Identified fraudulent claims through thorough investigation and documentation of findings.
• Utilized specialized software to process incoming claims, enter data and generate reports.

• Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Created and updated records and files to maintain document compliance.
• Maintained inventory of office supplies, proactively restocking materials when needed to minimize downtime due to shortages.
• Bilingual claim processing handling
• Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.

Due to a Non-Disclosure Agreement (NDA) with employer, I am unable to reveal nor give any information as to the nature of my work with this entity.

• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
• Served as a liaison between psychiatrist and clients
• Interviewed clients to determine their necessities and properly assisted them in areas of need
• Handled client intake assessment as well as their exit report