Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Afisha Edwards

Waterbury,CT

Summary

Seeking the opportunity to be a part of the corporate world in a level that is business related and gives me more understanding, experience and knowledge. Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.

Overview

15
15
years of professional experience

Work History

Direct Support Professional

Oak Hill
Hartford, CT
01.2024 - Current
  • Provides information for program maintenance and evaluation, and meets Oak Hill’s policies, procedures, licensing and certification regulations by collecting, recording and charting data, including electronically maintained records.
  • Maintains program participants’ cleanliness, comfort and well-being and facilitates the development and maintenance of self-help and daily living skills by providing guidance and assistance in the completion of personal hygiene tasks.
  • Facilitates program implementation by preparing materials for program participant-related activities or projects as needed.
  • Maintains program participant’s health and well-being by promoting/encouraging self-administration of prescription and non-prescription medications; administering medication; documenting medication administration, and any errors which may occur, as specified in Oak Hill’s policies and procedures; observing and reporting on changes in behavior, physical and mental appearance to so that issues can be addressed as needed.
  • Protects program participants and employees by applying Emergency First Aid and CPR procedures
  • Observes and maintains confidentiality by treating information regarding program participants with discretion and complying with all applicable policies and procedures protecting the identity and medical information of program participants.

Administrative Assistant

South Oxford Management
Naugatuck, CT
02.2023 - 05.2023
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working
  • Scheduled appointments, meetings and events for management staff.
  • Responded effectively to sensitive inquiries or complaints.
  • Maintained accurate department and customer records.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Prepared and prioritized calendars and correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Organized both physical and digital files and updated reports to coordinate project materials.

Data Entry Operator And Research

Settani Evaluations LLC
Waterbury, CT
11.2021 - 12.2022
  • Worked in MLS Database
  • Identified, corrected and reported data entry errors.
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
  • Compiled data from source documents prior to data entry.
  • Proofread and edited documents to correct errors.
  • Developed an efficient filing system to accelerate paperwork processing.
  • Gathered and documented statistical information to generate reports.
  • Scanned and stored files and records electronically to reduce paper files and secure data.
  • Maintained data entry requirements by following data program techniques and procedures.

Front Desk

Viso Bello Day Spa
12.2018 - 12.2019
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed customers to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Responded to inquiries and room requests made online, by phone and via email.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Explained policies and procedures to visitors.
  • Scheduled and confirmed appointments.
  • Answered office phone and emails to schedule appointments, answer questions and document information.

Clerical Assistant

AMERIJET
12.2016 - 11.2017
  • Prepared source data for computer entry by compiling and sorting information and establishing entry priorities
  • Data Collection.
  • Maintained database by entering new and updated customer and account information
  • Maintained data entry requirements by following data program techniques and procedures
  • Located and corrected data entry errors with thorough verification methods
  • Sorted data and proofed source documents for accuracy prior to entry
  • Established and maintained good communications with personnel and clientele
  • Answered multi-line phone system and promptly transferred calls
  • Received payments and recorded receipts for services.

Count Clerk/Cashier

Soft, MAPAU RECREATION, CLUB
11.2014 - 08.2016
  • Collected payments and provided accurate change.
  • Counting of all Money made on a daily basis -receive payment by cash, check, credit cards and vouchers - Issue receipts, refunds, credits or change -Answer customer questions, and provide information on procedures and policies -taking notes manually and using computer spread sheets - balancing and making reports for the General Managers
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Counting of all the money made by casino on a daily basis

Continuous Assessment Component/Teacher's Assistant

JERNINGHAM GOV'T PRIMARY, SCHOOL
05.2013 - 05.2014
  • Monitored students in class, hallways and cafeteria to enforce school rules.
  • Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers.
  • Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
  • Graded assignments and tests and documented results into filing systems.
  • Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
  • Created and coordinated age-appropriate enrichment activities to drive social, emotional and intellectual development.
  • Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.

Data Entry Clerk/Administrative Assistant

MINISTRY OF CUSTOMS & EXCISE, DIVISION POINT LISAS
04.2011 - 05.2013
  • Proofread and edited documents to correct errors.
  • Supported data entry across departments as requested, switching promptly to new projects.
  • Scanned and stored files and records electronically to reduce paper files and secure data.
  • Gathered and documented statistical information to generate reports.
  • Stored hard copies of data in organized files to optimize retrieval.

Data Entry Clerk

MINISTRY OF AGRICULTURE LAND
05.2010 - 04.2011
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
  • Identified and corrected data entry errors to prevent duplication across systems.
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
  • Detected flaws in customer and account data, resolving issues and communicating with supervisors.

Education

High School Diploma -

San Juan Secondary Comprehensive School
07.2008

Towards High School Diploma -

Miracle Ministries Pentecostal High School
07.2005

Skills

  • Great Interpersonal skills (people skills and team player)
  • Proficient in
  • Microsoft Word, Excel, Access, Publisher, Power Point,
  • Data Analysis
  • Time management and organizational skills
  • Data entry documentation
  • Types 55 WPM
  • Records management systems
  • Document retrieval
  • Excel spreadsheets
  • Transporting files
  • Appointment scheduling
  • Multitasking and prioritization

Accomplishments

  • State of Connecticut DDS Medication Administration Certification
  • (OJT) Life skills Programme (2013)
  • U.S Equivalent High School diploma
  • Certification in Fair Housing

Timeline

Direct Support Professional

Oak Hill
01.2024 - Current

Administrative Assistant

South Oxford Management
02.2023 - 05.2023

Data Entry Operator And Research

Settani Evaluations LLC
11.2021 - 12.2022

Front Desk

Viso Bello Day Spa
12.2018 - 12.2019

Clerical Assistant

AMERIJET
12.2016 - 11.2017

Count Clerk/Cashier

Soft, MAPAU RECREATION, CLUB
11.2014 - 08.2016

Continuous Assessment Component/Teacher's Assistant

JERNINGHAM GOV'T PRIMARY, SCHOOL
05.2013 - 05.2014

Data Entry Clerk/Administrative Assistant

MINISTRY OF CUSTOMS & EXCISE, DIVISION POINT LISAS
04.2011 - 05.2013

Data Entry Clerk

MINISTRY OF AGRICULTURE LAND
05.2010 - 04.2011

High School Diploma -

San Juan Secondary Comprehensive School

Towards High School Diploma -

Miracle Ministries Pentecostal High School

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Afisha Edwards