Afiya Ahmed
Summary
Detail-oriented accounting professional with extensive experience in payroll processing and customer service. Strong organizational skills with proven ability to manage multiple tasks accurately in a fast-paced environment.
Overview
16
16
years of professional experience
Work History
Accounting Specialist
ABM Parking Services
12.2011 - Current
- Assisted in the month-end financial closing process by preparing reports and making necessary adjustments promptly.
- Conducted research, data entry, and adjustments in Microsoft Dynamics to maintain accurate records for over 5,000 customer accounts.
- Managed payroll processing, including calculations, deductions, and compliance with tax regulations.
- Acted as the primary point of contact for customers, providing assistance and effectively resolving issues with professionalism.
- Generated and processed invoices while communicating with clients regarding billing and payment inquiries.
- Collaborated with team members from diverse professional and cultural backgrounds to ensure timely completion of tasks.
Supervisor
ABM Parking Services
03.2009 - 12.2011
- Oversaw payroll entry and monitoring for a staff of over 100 employees, ensuring accuracy and compliance.
- Provided supervision, scheduling, and training for team members to enhance performance and productivity.
- Accurately reported incidents in a timely manner, maintaining detailed records for documentation and analysis.
- Collaborated with the HR department to address employee concerns and facilitate effective communication within the organization.
Education
Generals -
Minneapolis Community and Technical College
Minneapolis, MN12.2017
Skills
Payroll Management: Experienced in payroll entry, monitoring, and compliance for a large employee base
Software Proficiency: Skilled in Microsoft Office Suite (Word, Excel, Access, Outlook) and Microsoft Dynamics for accurate data management
Data Accuracy: Strong attention to detail in managing payroll data and financial records
Customer Service: Excellent communication skills, serving as a primary point of contact for payroll and billing inquiries
Cultural Competence: Ability to work collaboratively with individuals from diverse backgrounds
Volunteer Experience
- Organize educational events that promote cultural heritage, focusing on language, cuisine, and traditional dance for Ethiopian adopted children.
- Teach children about their cultural heritage, enhancing their understanding of language and food traditions.
- Responsible for managing payment entries and monitoring transaction related to events.
Timeline
Accounting Specialist
ABM Parking Services
12.2011 - Current
Supervisor
ABM Parking Services
03.2009 - 12.2011
Generals -
Minneapolis Community and Technical College