Afiya Williams
Honolulu,HI
Summary
Experienced Phlebotomist with over a decade of expertise in hospital, clinic, and lab settings. Skilled in venipuncture and special collections, ensuring accurate and efficient specimen processing. Dedicated to patient comfort and quality standards, with a proven track record in training clinical staff. Strong communicator adept at data entry and maintaining patient confidentiality.
Overview
11
11
years of professional experience
Work History
Phlebotomist
UPMC
11.2023 - 05.2024
- Collected and transported specimen samples to laboratory for processing while adhering to established procedures.
- Assisted in training new phlebotomists to enhance team proficiency.
- Delivered quality patient care through accurate and timely collection of clinical specimens.
- Identified optimal veins for intravenous lines and blood draws, minimizing patient discomfort.
- Collected specimens for drug screens, paternity tests, and alcohol testing.
- Scheduled appointments and managed patient flow to reduce wait times.
- Maintained strict adherence to HIPAA guidelines regarding patient privacy.
Phlebotomist Technician
Quest Diagnostics
05.2022 - 11.2023
- Collected blood samples utilizing vacutainer tubes, syringes, and butterfly needles.
- Ensured patient safety through strict adherence to infection control measures.
- Restocked phlebotomy cart to sustain operational readiness and efficiency.
- Engaged with patients to gather lab information and alleviate anxiety.
- Centrifuged blood samples per clinical protocols to guarantee accuracy.
- Labeled transfer tubes accurately, following handling instructions for specimen transport.
- Prepared and packaged specimens meticulously for courier delivery.
Lead Phlebotomist
UPMC Infectious Disease
11.2022 - 02.2023
- Ensured sanitation and cleaning of equipment and work areas between patients.
- Utilized personal protective equipment to protect coworkers and patients.
- Accurately labeled transfer tubes, complying with specimen handling protocols.
- Collaborated with nurses to evaluate patient statuses and fulfill needs.
- Collected and documented vital medical information, including blood pressure and weight.
- Explained procedures to patients, reducing anxieties and encouraging cooperation.
- Updated inventory logs and vaccine records for precise tracking documentation.
- Performed clerical duties, including data entry, answering phones, and filing tasks.
Phlebotomist
LabCorp
08.2021 - 05.2022
- Ensured thorough sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes, adhering to precise handling and storage instructions for specimens.
- Provided coverage across multiple locations, fulfilling various roles as required.
Phlebotomist
Quest Diagnostics
09.2019 - 04.2020
- Prepared blood-collecting equipment for drawing and transporting samples securely.
- Obtained diverse blood samples via venipuncture and capillary puncture techniques.
- Labeled blood vials with essential details including time, date, and patient identification.
- Coordinated workflow to prioritize stat, scheduled, or outpatient requirements.
- Counseled patients to alleviate anxiety and ensure cooperation during procedures.
- Maintained fully-stocked phlebotomy cart and station to optimize efficiency.
Phlebotomist/Customer Service Representative
ExamOne Quest Diagnostics
04.2019 - 09.2019
- Delivered exceptional customer service to insurance clients.
- Ensured accurate and timely collection of all specimens.
- Labeled blood vials with essential information including time, date, and patient name.
- Verified specimen quality through centrifugation for courier pickup.
- Prepared blood-collecting equipment for safe blood draws and sample storage.
- Coordinated workflow according to stat, scheduled, or outpatient requirements.
- Prepared patients for examination by obtaining vital signs and health history.
- Completed specimens for drug screenings and other laboratory services.
Phlebotomist
Mary Greeley Medical Center
11.2017 - 12.2018
- Performed venipuncture using vacuum tube, syringe, and butterfly methods for blood collection.
- Stocked phlebotomy cart with essential supplies to ensure readiness.
- Logged patient information and documented results in Epic software.
- Tracked specimens by initialing, dating, and noting collection times for accuracy.
- Organized daily workflow according to collection priorities for efficiency.
Laboratory Assistant
Mary Greeley Medical Center
05.2017 - 12.2018
- Collected blood, tissue, and laboratory specimens for testing preparation.
- Performed pregnancy tests and dispatched specimens for laboratory analysis.
- Verified critical patient information for accurate entry into patient management system.
Patient Service Technician
Laboratory Corporation Of America
06.2013 - 10.2017
- Performed venipunctures and finger sticks on patients, from newborns to seniors.
- Verified patient identities by thoroughly checking identification documents.
- Cross-checked test requisitions against front desk information for accuracy.
- Maintained specimen integrity through aseptic techniques and compliance with isolation procedures.
- Processed specimens for DOT and Non-DOT drug screenings and paternity testing.
- Provided exceptional customer service to enhance patient experience.
Education
Associate of Science - Nursing
County College of Alleghney
Pittsburgh, PA03.2025
Associate of Science - Nursing
Des Moines Area Community College
Ankeny, IA01-2018
Multi Skilled Technician -
Harris School of Business
Voorhees,Nj11.2013
High School Diploma -
Timber Creek High School
Blackwood, Erial, New Jersey06-2009
Skills
- Patient identification and verification
- Specimen labeling and handling
- Blood specimen storage
- Direct patient care
- Customer service and communication
- Medical records management
- Venipuncture techniques
- Inventory management
- OSHA and HIPAA compliance
- Patient confidentiality practices
- Infection control procedures
- Effective teamwork
- Detail orientation
- Capillary puncture techniques
- Butterfly needle procedures
Timeline
Phlebotomist
UPMC
11.2023 - 05.2024
Lead Phlebotomist
UPMC Infectious Disease
11.2022 - 02.2023
Phlebotomist Technician
Quest Diagnostics
05.2022 - 11.2023
Phlebotomist
LabCorp
08.2021 - 05.2022
Phlebotomist
Quest Diagnostics
09.2019 - 04.2020
Phlebotomist/Customer Service Representative
ExamOne Quest Diagnostics
04.2019 - 09.2019
Phlebotomist
Mary Greeley Medical Center
11.2017 - 12.2018
Laboratory Assistant
Mary Greeley Medical Center
05.2017 - 12.2018
Patient Service Technician
Laboratory Corporation Of America
06.2013 - 10.2017
Associate of Science - Nursing
County College of Alleghney
Associate of Science - Nursing
Des Moines Area Community College
Multi Skilled Technician -
Harris School of Business
High School Diploma -
Timber Creek High School
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