Afnan Ali
Glendale Heights,Illinois
Summary
Solutions-oriented Business Analyst possessing unique combination of business analysis, quality assurance testing and applications development experience in top-tier organizations. Experience with collecting, cleaning and interpreting data sets. Solid SQl query writing skills paired with familiarity of data visualization tools and techniques. Successful provider of financial services with more than 7 years of comprehensive experience.
Overview
7
7
years of professional experience
Work History
Solution Architect
PremiStar
Deerfield, IL
01.2023 - Current
- Analyzed existing (As-is) process models, proposed future enhancements (To-be), and strategized necessary adaptations to achieve a 30% improvement in process efficiency.
- Designed and continually refined business processes, ensuring adaptability and alignment with evolving HVAC industry standards.
- Conducted rigorous testing of new processes, verifying their effectiveness and ensuring achievement of desired outcomes.
- Developed comprehensive task guides and testing plans to ensure robust implementation of new business processes, enhancing end-user adoption and system functionality.
- Reviewed functional and technical design documents, serving as a liaison between the Microsoft Implementation Partner and business executives to forge consensus on solutions that optimize user workflows and system efficiency.
- Documented and analyzed business rules critical for implementing new processes, enhancing compliance and operational consistency across departments.
- Gathered and synthesized feedback to benchmark process performance, driving continuous improvements that increased stakeholder satisfaction by 20%.
- Utilized data analytics to guide future process improvements, setting benchmarks for ongoing enhancements.
- Advised on project costs, concepts or design changes.
- Monitored and quantified process effectiveness, implementing adjustments such as ISVs and external apps connected to the system that resulted in a 25% increase in workflow efficiency.
- Leveraged Visio to analyze and visualize business processes flow for strategic development.
- Conducted research on emerging technologies and evaluated their potential impact on the organization's technology roadmap.
- Assisted in troubleshooting complex issues related to software applications or infrastructure components using Azure DevOps.
Sr. IT Business Analyst
Hennepin County
Minneapolis, MN
11.2021 - 11.2022
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Collaborated with stakeholders to define features, integrations and partnerships.
- Created flowchart diagrams using Ms Visio to visualize and demonstrate the workflow of the application.
- Utilized MS Azure cloud platform to manage story board, process flow documents, data storage, team collaboration and sprint goal management.
- Worked with technical leads, engineers and designers to develop dynamic client-side web applications across various areas of business.
- Created wireframes and prototype of application using Adobe XD.
- Converted PSD mockups into pure hand-written HTML and CSS pages.
- Organized data coming from multiple sources into specifically categorized documents using MS Excel to understand the flow of data throughout multiple systems.
- Facilitated sessions with a focus group including stakeholders, Dev teams, SMEs and business users for a detailed analysis to create optimal workflow for users.
- Analyzed and sorted data to remove redundancies in data collection and storage.
- Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
- Recommended improvements to existing or proposed systems to enhance solution functionality.
Business Analyst
Capital One
New York, NY
09.2017 - 07.2018
- Developed reports or created dashboards, using Tableau to visualize complex data models.
- Analyzed operational data, surfacing insights and findings to support business and technical decisions.
- Redesigned processes to maximize benefits and quantifiable improvement in business metrics and illustrate roadmaps to future projects.
- Conducted training sessions with Inside Sales, Enterprise Sales, Account Managers, and Field Sales for brand new CRM functionality.
- Utilized MS Dynamics ERP and CRM solutions including customizations and alterations to existing applications.
- Analyzed business requirements and evaluated system specifications for client websites.
- Collaborated with stakeholders to define features, integrations and partnerships.
- Built UI interfaces including wireframes and prototypes to display application functionality using Balsamiq and Adobe XD for projects.
- Defined key data points and data sources to track against measurable performance indicators and produce useful reports.
- Collected business intelligence data from industry reports, public information or purchased sources.
- Collaborated with management to establish testing plans develop improvement strategies.
- Involved in the testing process throughout the project by collaborating with QA team. Managing UAT cases and reporting them in Jira.
Education
BBA - Business Administration And Management
Institute of Business Administration (IBA) |
03.2014
Certification - Web Development
Northwestern Univeristy
Evanston, ILSkills
- Forecasting and Planning
- Integrated Reporting Information System (IRIS)
- Data Mining
- Business Recovery and Sustainability
- Business Requirements
- Risk Assessment
- Business Analysis
- BI Tool and System Design
- Process Improvement
- Project Management
- User Acceptance Testing
- Business Process Improvement
Software Skills
- Microsoft Dynamics
- Microsoft Excel
- Microsoft Access
- Microsoft Teams
- Microsoft PowerPoint
- Microsoft Visio
- Microsoft Project
- SAP
- Salesforce
- SQL
- Tableau
- Power BI
- Jira
- Visual Basic
- Adobe XD
- HTML, CSS, JS
- Balsamiq
- Figma
Contact
Phone: (630)-290-5143
Email: afnanali.nu@gmail.com
Location: Glendale Heights, IL 60108
LinkedIn: www.linkedin.com/in/afnanali92
Timeline
Solution Architect
PremiStar
01.2023 - Current
Sr. IT Business Analyst
Hennepin County
11.2021 - 11.2022
Business Analyst
Capital One
09.2017 - 07.2018
BBA - Business Administration And Management
Institute of Business Administration (IBA) |
Certification - Web Development
Northwestern Univeristy