Afomia Desta

• Monitoring CRM database and generating daily financial reports for Individual Giving team
• Assisting VP Individual Giving and regional team of 4 gift officers with expense reports, scheduling meetings, donor proposals and gift documentation for gifts over $25,000
• Preparation and submission of grant proposals, quarterly reports, and weekly gift acknowledgements
• Main point of contact for major donors and National Council providing aid with general inquiries and organizational updates
• Conducted AlumniFinder donor research and updated internal systems with current information.
• Liaised with travel partner to secure regular travel itineraries for a group of five team members, as well as other associates on an as-needed basis

• Offered varied administrative support to staff, managed correspondence
• Organized paper and electronic files to boost organization of workplace, restocked office supplies, maintained records of mailings
  
• Research assistant; meeting and conference preparation
  
• Main point of contact in office; answering phone calls, scheduling appointments, and drafting external emails
  

• Creating and editing menu's, specialty experiences, and more

-utilizing Adobe Illustrator and Microsoft Office to create projects

• Taking and packaging orders, answering phone calls, workplace organization
• Inventory control; receiving merchandise and assessing levels of supplies
• Managing 5 POS Systems and making regular updates based on necessity
• Promoted to Social Media Content Creator; managing 3 accounts on multiple platforms and creating posts and graphics while engaging with a total of 5,500 followers

- increased engagement on Instagram by 47%

• Operated cash register and regulated various payment systems, opening and closing cash drawers
• Answered phone calls, taking specialty orders
• Prepared beverages including hot and iced coffee, herbal teas
• Addressed customer needs with utmost care; solving customer service
• Maintained an organized and consistently clean workspace
• Achieved numerous promotions over the course of five years

• Human Rights/ Feminist Advocacy
• Provided information on the November general election and it's implication on reproductive rights, gender equality, and immigration to the Greater Richmond Community
• Encouraged upwards of 50 individuals daily to support the democratic campaign
• Evaluated political attitudes of residents in Richmond in correspondence to matters of civil rights

• Front Desk Operations
• Conducted research on diversity and inclusion in corporations and nonprofits
• Designed projects on promoting diversity in the workplace for numerous offices within the organization
• Composed and documented notes on past and active claims
• Clerical assistant for senior team members