Afreen Fathima
Atlanta,Georgia
Summary
Enthusiastic Business Analyst with over 6 years of experience in data management and client engagement. Proficient in SQL, Excel, and healthcare government programs. Proven track record in enhancing process efficiency and client relations, with notable achievements in business analysis that led to significant operational improvements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Business Analyst
DeVry University
Lisle, IL
01.2021 - 02.2024
- Worked closely with stakeholders to develop specifications for data integration across multiple enterprise level systems
- Worked with cross functional teams to translate business requirements and technical directions into user stories on agile projects
- Helped manage user stories backlog and worked with product owners to prioritize user stories for each release and acceptance criteria
- Designed and implemented basic SQL queries for QA testing and report/data validation
- Used JIRA for writing epic, user stories with acceptance criteria or user stories with use cases, used confluence for upload documents
- Updated requirement and defect status as per status of Testing project
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions
- Executed analysis of risks and identified risk mitigation strategies
- Technical writing skills and process modelling using SDLC.Understanding of systems engineering and change management concepts.
Junior Level Business Analyst
Emory University Hospital
Atlanta
01.2018 - 12.2020
- Analyzed 10GB of healthcare data, identified improvement opportunities, and implemented changes in electronic medical record system, leading to electronic medical record system
- Interact with client during JAD sessions
- Interact with advance business analysts and solution developers to communicate and validate requirements
- Streamlined project management with effective communication and collaboration across cross-functional teams
- Created dashboards to monitor and track key performance indicators
- Increased efficiency in resource allocation by conducting detailed business requirements analysis
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
Education
Business Analyst Certificate - undefined
Northeastern Illinois University
MBA - HR Management
Osmania University
Bachelors - Computer Application
Osmania University
Skills
- SQL
- Jira
- MS Office ( Excel, Word, PowerPoint, Outlook)
- Confluence
- Adobe
Timeline
Business Analyst
DeVry University
01.2021 - 02.2024
Junior Level Business Analyst
Emory University Hospital
01.2018 - 12.2020
Business Analyst Certificate - undefined
Northeastern Illinois University
MBA - HR Management
Osmania University
Bachelors - Computer Application
Osmania University