Africa Fisher
Macon,Georgia
Summary
Customer-oriented sales professional with over 10+ years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions. Dynamic sales professional excels in high-productivity environments, completing tasks efficiently and surpassing goals. Skilled in customer relationship management, negotiation techniques, and strategic planning. Strong communication skills, adaptability, and problem-solving abilities ensure success in challenging sales scenarios.
Overview
8
8
years of professional experience
Work History
Sales Professional/Digital Marketing Specialist
HairTrixx, LLC
Atlanta, Georgia
10.2019 - 09.2024
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Provided detailed and accurate sales forecasts to senior management.
- Presented product demonstrations at trade shows, conferences, and other events.
- Reviewed and analyzed sales performance against plans to determine effectiveness.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Set and monitored sales targets for individual team members and the team as a whole.
- Implemented processes for cross-selling products or services based on customer needs.
- Produced sales documents, finalized deals and filed records.
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Sourced new sales opportunities through inbound lead follow-up.
- Contacted current and potential clients to promote products and services.
- Enhanced product knowledge through continuous learning and professional development activities.
- Negotiated contracts and closed agreements to maximize profit.
- Negotiated contracts with vendors and suppliers to secure advantageous pricing terms.
- Utilized CRM software to track leads and manage accounts throughout sales cycle.
- Used cold calling and networking to sell products and services.
- Created brochures and newsletters to promote products or services.
- Prepared and submitted sales reports and expense reports on a regular and timely basis.
Licensed Real Estate Agent
Lokation Realty
Alpharetta, Georgia
02.2021 - Current
- Conducted market research to determine competitive pricing for properties.
- Provided client guidance regarding market conditions, mortgage options, and legal requirements.
- Developed and presented purchase offers to sellers for consideration.
- Oversaw and negotiated offers for real estate purchases on clients' behalf.
- Maintained current and accurate CRM database of prospective customers.
- Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
- Generated lists of for-sale properties.
- Maintained up-to-date knowledge of zoning regulations, deed restrictions, and other legal requirements related to real estate transactions.
- Organized open houses and showings of properties for potential buyers.
- Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
- Negotiated contracts and coordinate with lenders, attorneys and inspectors.
- Promoted property sales through advertisements, open houses and participation in multiple listing services.
- Broadened affordable housing and urban development awareness, implementing marketing campaign for teachers and police officers.
- Utilized various marketing techniques such as social media outreach, email campaigns, and direct mailers to generate leads.
- Provided excellent customer service throughout all stages of a transaction including pre-listing consultation through post-closing follow-up.
Case Manager
Weingart Center
Los Angeles, CA
08.2016 - 05.2019
- Provided crisis intervention services when needed including emergency financial assistance, eviction prevention, mental health referrals.
- Collaborated with other professionals to assess client needs.
- Conducted initial interviews with clients to assess their housing needs and develop individualized service plans.
- Organized educational workshops for tenants focused on budgeting skills, conflict resolution techniques, healthy relationships building strategies.
- Negotiated leases with landlords on behalf of clients and provided ongoing support throughout the tenancy period.
- Maintained accurate records of client interactions utilizing a computerized database system.
- Monitored client progress towards established goals and objectives outlined in service plans.
- Facilitated weekly case management meetings with clients to review progress towards goals and provide additional support as needed.
- Modified treatment plans to accommodate changes in clients' health or progress.
- Documented services and collected required data for evaluation.
- Remained up-to-date on all relevant policies governing subsidized housing programs.
- Collaborated with partner organizations to coordinate services for clients experiencing homelessness or at risk of becoming homeless.
- Compiled monthly reports detailing program outcomes and successes achieved through case management efforts.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
MBA - Business Administration And Management
Hope International University
Orange, CA06-2016
Bachelor of Science - Human Development, Organizational Behaviors
Hope International University
Orange, CA06-2013
Professional Certticate - Data Analysis
Google Career Certificate
Atlanta, GA03-2025
Licensed Real Estate - Real Estate Sales
Colibri Real Estate,
Atlanta, GA02-2020
Skills
- CRM utilization
- Sales strategy
- Performance analysis
- Customer engagement
- Closing coordination
- Social media promotion
- Tech-savviness
- Digital marketing
- Proficient in Microsoft office
- Negotiation expertise
- Contract preparation
- Innovative marketing strategist
- Payment collection
- Administrative support
- Excellent communicator
References
References available upon request.
Timeline
Licensed Real Estate Agent
Lokation Realty
02.2021 - Current
Sales Professional/Digital Marketing Specialist
HairTrixx, LLC
10.2019 - 09.2024
Case Manager
Weingart Center
08.2016 - 05.2019
MBA - Business Administration And Management
Hope International University
Bachelor of Science - Human Development, Organizational Behaviors
Hope International University
Professional Certticate - Data Analysis
Google Career Certificate
Licensed Real Estate - Real Estate Sales
Colibri Real Estate,