A'Frica Jardine
Kissimmee,USA
Summary
I am now ready to shift gears and apply my industry know-how to new challenges. With a logistics background that's all about precision and people, I've developed a passion for streamlining operations and delivering exceptional customer experiences. I'm excited to bring my problem-solving skills, attention to detail, and supply chain expertise to a new role, driving growth and innovation in a fast-paced environment
Overview
4
4
years of professional experience
Work History
Freight Broker
Propak Logistics LLC
11.2024 - Current
- Monitored market and negotiated rates based on trends.
- Developed strong relationships with carriers and shippers, fostering trust and loyalty.
- Tracked shipments and trucks out on deliveries.
- Coordinated shipments, ensuring seamless transportation from origin to destination points.
- Managed high-volume orders while maintaining strict attention to detail and accuracy in all transactions.
- Inspected freight for any damage or faults prior to loading.
- Increased client satisfaction by efficiently managing and resolving freight-related issues.
Customer Sales Representative
Hywaze Company Inc.
02.2024 - 06.2024
- Drove sales growth through events and promotions
- Providing exceptional customer service and resolving issues
- Managing inventory and ensuring merchandise availability
- Processing transactions and handling cash management
- Collaborating with team members to meet sales targets
- Creating visually appealing promotional displays
- Proven ability to work effectively in a fast-paced retail environment, prioritize tasks, and deliver results.
- Described product highlights and benefits to help guide purchasing decisions.
Client Relations
FIZZY Beverage
08.2023 - 12.2023
- Streamlined bulk account management processes for increased efficiency and improved client relations.
- Improved client relations by providing transparent budget estimates, progress updates, and addressing concerns promptly.
- Built strong relationships with clients through attentive service, leading to repeat business and referrals.
- Emphasized product specifications to meet customer needs.
- Verified delivery schedules and processes.
- Improved sales revenue with effective communication of product features, benefits, and promotions.
Insurance Agent
Answernet
03.2021 - 01.2022
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
- Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Education
Bachelor of Science Degree - Life sciences (biology and agriculture), data analysis (statistics), health sciences, technical skills (computer literacy)
Florida Agricultural and Mechanical University (FAMU)
05.2023
Skills
- Sales Experience
- Billing
- Communication
- Deadline management
- Customer engagement
- Issue response
- Rate negotiation
- Account management
- Inventory Management
- Pricing rates
- Data entry
WEBSITE, PORTFOLIO AND PROFILES
https://www.linkedin.com/in/a-frica-jardine-00220b122/
Timeline
Freight Broker
Propak Logistics LLC
11.2024 - Current
Customer Sales Representative
Hywaze Company Inc.
02.2024 - 06.2024
Client Relations
FIZZY Beverage
08.2023 - 12.2023
Insurance Agent
Answernet
03.2021 - 01.2022
Bachelor of Science Degree - Life sciences (biology and agriculture), data analysis (statistics), health sciences, technical skills (computer literacy)
Florida Agricultural and Mechanical University (FAMU)
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