Afridi Alam
New Hyde Park,USA
Summary
Highly organized and motivated professional with extensive experience in project management, office administration, and operational support across construction, residential, commercial renovation, and field-based environments. Skilled in coordinating projects from planning through completion, creating proposals, managing permits and compliance, processing payroll, overseeing contractors, and maintaining detailed financial and administrative records. Known for strong communication, problem-solving, and leadership abilities, with a proven track record of managing fast-paced workloads, supporting field teams, and ensuring efficient, accurate execution of daily operations. Brings a dependable work ethic, exceptional attention to detail, and the ability to adapt quickly, while consistently delivering high-quality results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrator
Valley Tree & Landscape
Long Beach, USA
02.2025 - Current
- Answer and manage incoming phone calls for both commercial and residential job inquiries, providing prompt and professional customer service.
- Communicate directly with clients, contractors, and insurance brokers, including coordinating workers' compensation documentation and securing necessary permits.
- Review and analyze contractor-provided surveys to accurately determine the number of trees requiring removal or pruning for each project.
- Create detailed proposals for all contracts received from contractors and ensure they are submitted promptly and accurately.
- Prepare and process payroll for the entire company with precision and timeliness.
- Develop and maintain Excel spreadsheets to track expenses and support financial reporting.
- Oversee all company vehicles used for tree operations, including monitoring registration status, ensuring compliance, and coordinating scheduled maintenance.
- Schedule homeowner appointments and manage daily workflow to ensure efficient and timely completion of residential jobs.
- Planthub is what we used to receive all incoming jobs for future proposals.
Project Manager
Zoya Home
07.2020 - 03.2025
- Oversaw multiple residential and commercial renovation projects from initial planning through final completion, ensuring all work met quality, budget, and scheduling expectations.
- Reviewed project scopes, created agreements, and coordinated building permits to maintain full compliance with local regulations.
- Supervised subcontractors and field teams, monitored daily progress, and resolved issues to maintain workflow efficiency and meet project deadlines.
- Developed detailed expense sheets, tracked project budgets, and ensured cost-effective decision-making throughout each phase of construction.
- Collaborated with real estate agents to schedule open houses and prepare properties for listing, supporting the sales, and marketing process.
- Engaged directly in client communication, including negotiation discussions, project updates, and post-renovation follow-ups.
- Evaluated potential properties for profitable investment by assessing renovation needs, market value, and projected return on investment.
- Maintained daily reporting to senior management, providing clear updates on project status, contractor performance, costs, and next steps.
- Ensured all job sites operated safely, efficiently, and in accordance with company standards and project goals.
- We used the software Building Connected for potential job proposals.
Operational Manager
Reya Food Inc
Hollis, USA
04.2020 - 03.2024
- Oversaw daily business operations to ensure efficiency and productivity.
- Developed expense charts for items sold to local stores and supermarkets.
- Utilized QuickBooks for tracking invoices and payroll processes.
- Contacted various stores as a salesperson to promote goods.
- Scheduled employee shifts to optimize workforce management.
- Created payroll for employees to ensure timely compensation.
- Monitored work progress and reported updates to Chief Executive Officer.
Secretary
Zoya Usa INC
Hollis, USA
08.2018 - 01.2022
- Facilitated timely deposit and retrieval of payment checks to ensure efficient processing.
- Coordinated interdepartmental meetings to improve communication and collaboration.
- Served as liaison during telephone communications, connecting various contacts effectively.
- Organized files and managed paperwork to maintain efficient record-keeping systems.
- Updated Excel sheets and distributed for approval to streamline data management.
- Communicated work status via email to employees, gathering valuable feedback.
- Interfaced with buyers, sending product samples for production consideration.
Education
Associates - Accounting
Borough Of Manhattan Community
New York, NY01.2024
Diploma -
Aviation High School
Long IslandPrivate Pilot License -
Global Aviation
Farmingdale, NYSkills
- Project management
- Project coordination
- Job site supervision
- Quality assurance
- Contractor communication
- Vendor communication
- Permit documentation
- Proposal preparation
- Contract preparation
- Vehicle compliance management
- Employee scheduling
- Homeowner scheduling
- Field crew scheduling
- High-volume call handling
- Customer service
- Record management
- Administrative report creation
- Payroll processing
- Timesheet management
- Expense tracking
- Budget documentation
- Invoice management
- Cost estimating
- Blueprint
- Survey reading
- Project detail reviewing
- Blueprint interpretation
- Inventory tracking/ management
- Microsoft applications
- QuickBooks, Sage
Biography
I am a highly organized and results-driven professional with a strong background in project management, office administration, and operational support across residential renovation, commercial services, and field-based industries. Throughout my career, I have managed complex workflows, coordinated with clients and contractors, processed payroll, created proposals, supervised job sites, and maintained detailed financial and administrative records. My experience spans overseeing renovation projects, managing daily business operations, supporting field crews, ensuring compliance for permits and insurance, and delivering exceptional customer communication. Known for my professionalism, adaptability, and ability to thrive in fast-paced environments, I bring a balanced blend of technical knowledge, administrative precision, and leadership to every role I take on.
Languages
English
Full Professional
Hindi
Professional
Bengali
Full Professional
Urdu
Professional
Certification
Private Pilot License
Timeline
Administrator
Valley Tree & Landscape
02.2025 - Current
Project Manager
Zoya Home
07.2020 - 03.2025
Operational Manager
Reya Food Inc
04.2020 - 03.2024
Secretary
Zoya Usa INC
08.2018 - 01.2022
Associates - Accounting
Borough Of Manhattan Community
Diploma -
Aviation High School
Private Pilot License -
Global Aviation