Detail-oriented licensed esthetician with extensive experience in skincare treatments, lash applications, and retail sales. Proficient in a wide range of esthetic treatments and well-versed in the latest skincare products and technologies. Exceptional communication skills and a strong dedication to ensuring customer satisfaction. Demonstrated success in creating personalized treatment plans, educating clients on proper skincare routines, and analyzing skin type to develop comprehensive skincare plans. Committed to delivering outstanding customer service and fostering lasting client relationships.
Hi, I’m
Afrika Johnson
Monroe,USA
Summary
Overview
7
years of professional experience
1
Certification
Work History
Hand & Stone Massage and Facial Spa
Licensed Esthetician
03.2024 - 06.2025
Job overview
- Conducted thorough skin analyses to determine appropriate treatment plans and product recommendations
- Performed a wide range of esthetic treatments including facials, Chemical peels, LED, Dermal infusions, NuFACE, BT Micro, Cryo therapy, Microdermabrasion, and Waxing.
- Recommend/upsell skincare services to meet client needs and goals.
- Stayed up-to-date with the latest trends in skincare products, techniques, and technologies through continuous education
Amazing Lash Studio
Certified Lash Technician
09.2023 - 02.2024
Job overview
- Provide professional lash application to clientele.
- Developed expertise in lash mapping to enhance client satisfaction.
- Consulted with clients to determine their desired lash style and length, providing recommendations based on their eye shape and personal preferences
- Upheld sanitation standards by preparing tools and equipment with proper sterilization techniques.
- Educated clients on proper aftercare techniques to maintain the health and longevity of their lash extensions.
Massage Envy
Licensed Esthetician
05.2022 - 08.2023
Job overview
- Conducted skincare assessments to provide optimal treatment solutions for client concerns.
- Delivered customized skincare solutions through specialized esthetic techniques.
- Maintained awareness of advancements in skincare through continuous learning.
- Recommended skincare products tailored to client needs and goals.
Advisor/sales
Concentrix
07.2018 - 07.2022
Job overview
- Diagnosed problems, assessed information and delivered actionable resolutions.
- Ensured accurate completion of paperwork by identifying and resolving issues.
- Ensured timely completion of tasks through efficient time management.
- Enhanced revenue through strategic product suggestions and cross-selling.
- Regularly achieved sales quotas beyond company expectations.
- Ensured accuracy and efficiency in customer database records.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Education
Central Piedmont Community CollegeCharlotte, NC
High School Diploma
University Overview
Kenneth Shuler School of CosmetologyRock Hill, SC
Kenneth Shuler in Cosmetology from Esthetics
02.2022
University Overview
Skills
- Dermaplaning
- Sugaring
- Cold Calling
- Merchandising
- Eyelash Extensions
- Microneedling
- Makeup Application
- Communication Skills
- Body Waxing
- Diamond Glow
- Chemical Peel
- Typing
- Eyebrow and lash tinting
- HydraFacials
- Social media marketing
- Sanitation and sterilization
- Sales and upselling
- Microdermabrasion treatments
- Medical record keeping
- B2B sales and customer service
- Client retention strategies
- POS system operation
- Complex Problem-solving
Accomplishments
Accomplishments
Recognized and awarded by PCA as one of the top estheticians in the region for sales/services in Chemical Peels, Microdermabrasion and retail.
Certification
- Med tech
- Notary Public
- NC Licensed Esthetician
Timeline
Licensed Esthetician
Hand & Stone Massage and Facial Spa
03.2024 - 06.2025
Certified Lash Technician
Amazing Lash Studio
09.2023 - 02.2024
Licensed Esthetician
Massage Envy
05.2022 - 08.2023
Concentrix
Advisor/sales
07.2018 - 07.2022
Central Piedmont Community College
High School Diploma
Kenneth Shuler School of Cosmetology
Kenneth Shuler in Cosmetology from Esthetics
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