Afrin Hossain

Over 5 years of IT experience working as a Business Analyst and in various industries such as, Financial, Banking & Telecommunication. Hands on experience in various SDLC methodologies like Agile and Waterfall model. Experienced in Defining Change Request process, Migrating and establishing new platform, Business Process, Scope. Verifying, Validating and performing Structural, Functional, User Interface of Application Software. Worked on several SAAS applications site like customizing the feel & look of SharePoint/Confluence based Web site using FrontPage. Configured and maintained Document libraries, Form libraries in the SharePoint site. Experienced in interacting with developers, configuration management while handling production issues with development teams and business analysts. Expertise in Documentation Management and creative skills including preparing BRD, FRD, Test Requirements, Collaborated Diagram, User stories and Use cases and process flows, Sprint backlog, Road map. Experienced with Pega case Designs and process flows. Skilled in playing Admin Role for Jira and possess in-depth knowledge of all features in Rational tools, Jira, HP ALM configurations, customization, dashboard reporting and versioning. Experienced on writing complex SQL queries and PL/SQL procedures to extract data from various source tables to perform database queries. Skilled in Designing standard metric’s reports for tracking and reporting using macros in Excel. Possess extensive knowledge of Software Development, Requirement Gathering, and Gap Analysis Techniques and excellent Analytical skills coupled with Good Communication and Interpersonal skills. Interested in new technologies with high learn ability skills. Experience working with the Quality Assurance team in area of preparing test cases, defect tracking, Acceptance Testing (UAT) and documentation of test cases User Experience in managing Product Backlog and Sprint Backlog. Experience in conducting Joint Application Development (JAD) sessions with Project sponsors and Development team. Skilled in writing, documenting or reviewing Test Plan, Requirement Document, Design Document, Technical Specification Design, Functional Requirement Specifications and Requirement Traceability Matrix (RTM). Experienced in implementing QA methodologies that included developing and executing Test plans, Test cases and Test scripts based on business requirements and verified that the system performed as required. Automated manual processes as well as performs manual testing. Conducted data-driven testing of the database. Good experienced in Integration, Regression Testing and sanity testing of applications before being released. Conducted usability and user acceptance testing (UAT) on behalf of end users. Analyzed test results, identify and track defects, issues, risks and action items using Jira and ALM as a defect tracking tool throughout the entire Defect Life Cycle. Skilled Business Analyst with record of success breaking down and improving business systems. Collaborates well to test, implement, refine and enhance systems and meet current and expected business needs. Excellent research, reporting and communication strengths developed over 5-year career. Dynamic Business Analyst committed to optimizing systems performance for reduced operational costs and streamlined workflows. Performs timely software installations and tests alongside routine troubleshooting to facilitate system transitions and minimize downtime. Simplifies complex topics and processes to make technical interactions less intimidating for average users. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.