Technical Engineer Schneider Electric-Irsa Novin
Tehran, Iran
06.2011 - 06.2022
Developed relationships with operations, product support, product technology and product management teams.
Investigated customer complaints related to product quality issues.
Provided expert marketing support by reviewing and submitting regulatory-related materials for newsletters and other promotional strategies.
Analyzed customer feedback and implemented design changes accordingly.
Answered incoming telephone calls to provide store, products and services information.
Assisted customers in locating products, providing detailed information and recommendations.
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