Afsoon Azarfaza
Lake Forest,CA
Overview
12
12
years of professional experience
1
1
Certification
Work History
Technical Engineer
Schneider Electric-Irsa Novin
Tehran, Iran
06.2011 - 06.2022
- Developed relationships with operations, product support, product technology and product management teams.
- Investigated customer complaints related to product quality issues.
- Provided expert marketing support by reviewing and submitting regulatory-related materials for newsletters and other promotional strategies.
- Analyzed customer feedback and implemented design changes accordingly.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers in locating products, providing detailed information and recommendations.
Digital Marketing Assistant
Schneider Electric- IrsaNovin
Tehran, Iran
06.2022 - 11.2023
- Assisted in the development of digital marketing campaigns for clients, including email, SEO and SEM, and social media.
- Developed content for websites, blogs, and social media platforms to increase brand awareness.
- Analyzed website metrics such as page visits and conversions to measure success of campaigns.
- Monitored social media for trending news, ideas and feedback.
Education
Bachelor of Science - Electrical Engineering
Sajad University
Iran10-2008
Skills
- Teamwork and Collaboration
- Time Management
- fluent in Adobe Photoshop
- strong decision maker
- Excellent Communication
- A brief introduction to PLC
- Equipment Maintenance
- Assembly and production
- Product Assembly
Languages
Persian
Native/ Bilingual
English
Professional
Affiliations
- Art
- Interior design
- Pottery
- Daf music insrument player
Certification
- Digital Marketing
- Network Plus
- PLC
Timeline
Digital Marketing Assistant
Schneider Electric- IrsaNovin
06.2022 - 11.2023
Technical Engineer
Schneider Electric-Irsa Novin
06.2011 - 06.2022
Bachelor of Science - Electrical Engineering
Sajad University