Afton Pinger
Fall Creek,WI
Summary
Dynamic and results-driven professional with a proven legal track record in healthcare. Excelling in office administration and legal support. Expert in document preparation and critical thinking, Significantly enhanced executive efficiency and client satisfaction. Skilled in both team collaboration and leadership, with strategic approach to project planning and attention to detail consistently drives business success.
Overview
9
9
years of professional experience
Work History
Executive Administration Assistant
UnitedHealthcare
06.2022 - Current
- Expedited decision-making processes through timely compilation of research data for executive review.
- Ensured smooth daily operations by troubleshooting IT issues and liaising with technical support teams when necessary.
- Assisted in achieving business objectives by collaborating closely with cross-functional teams on various projects.
- Supported company growth by onboarding new employees and providing orientation materials during the training process.
- Strengthened client relationships through professional correspondence and prompt response to inquiries.
- Boosted executive efficiency with timely preparation of meeting agendas, reports, and presentations.
- Managed sensitive information discreetly while maintaining strict confidentiality protocols in all interactions.
- Increased departmental efficiency by supervising administrative staff members and delegating tasks appropriately .
- Safeguarded company reputation by meticulously proofreading correspondence for accuracy before distribution.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Used advanced software to prepare documents, reports, and presentations.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Updated and maintained confidential databases and records.
- Worked with senior management to initiate new projects and assist in various processes.
- Upheld strict timetables by maintaining accurate, balanced calendars.
Paralegal Specialist
Group Health Cooperative
05.2020 - 06.2022
- Prepared comprehensive trial materials, ensuring cases were well-prepared for court proceedings.
- Supported attorneys during trials by organizing exhibits, taking notes on witness testimony, and coordinating logistics in the courtroom.
- Supported family law proceedings by managing documents such as wills, separation degrees and powers of attorney.
- Investigated claims and prepared processing documentation.
- Reduced errors in document production through meticulous proofreading of legal drafts before submission.
- Enhanced case efficiency by managing and organizing legal documents, evidence, and client files.
- Streamlined communication with clients by drafting correspondence and tracking case progress.
- Conducted thorough legal research to support attorneys in developing strong case strategies.
- Served as a reliable liaison between clients, opposing counsel, experts, witnesses, and court personnel throughout the course of litigation matters.
- Ensured compliance with ethical guidelines by maintaining confidentiality of client information at all times.
- Maintained accuracy in all document filings by reviewing court rules and requirements before submission.
- Collaborated with attorneys to successfully prepare clients for depositions, mediation sessions, and court appearances.
- Summarized depositions, legal documents and other material to provide attorney with relevant material for cases.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Prepared legal briefs, motions, and pleadings.
- Edited and proofread legal documents to verify accuracy.
- Produced legal documents such as briefs, pleadings and appeals.
Paralegal Manager
Caffee Law Office
05.2016 - 04.2019
- Assisted with complex litigation matters, coordinating discovery documents and organizing evidence exhibits.
- Developed customized billing solutions that increased revenue collection rates while minimizing disputes over fees charged for services rendered.
- Collaborated closely with attorneys on high-profile cases, providing valuable insights based on extensive paralegal experience.
- Conducted comprehensive legal research to support attorneys in the preparation of cases for trial.
- Improved client satisfaction with enhanced communication strategies and regular progress updates.
- Contributed to successful settlements by conducting thorough due diligence investigations on opposing parties'' assets and liabilities.
- Increased efficiency by streamlining legal document processes and implementing a new case management system.
- Maintained up-to-date knowledge of legal developments through regular continuing education courses and industry conferences.
- Reduced errors in case filings through careful review procedures and ongoing quality control checks on all work products.
- Served as a liaison between attorneys and support staff, ensuring efficient workflow and adherence to deadlines.
- Communicated pertinent information to clients via phone, email, and mail.
- Revised and finalized letters, briefs, and memos.
- Interviewed clients to obtain information relevant to cases.
- Researched statutes, decisions, legal articles, and codes.
- Produced legal documents such as briefs, pleadings and appeals.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
- Collaborated with attorneys to develop strategies for each case.
- Attended court hearings and depositions to take notes and document proceedings.
- Researched and analyzed legal issues and cases to provide accurate advice to clients.
- Assisted attorneys with reviewing and organizing witness reports.
- Developed polished motions and briefs to support litigation processes and court proceedings.
- Analyzed deeds of trust to verify grantor, grantee, trustee and loan amounts for executive leadership.
Education
Associate Of Baccalaureate Studies - Legal Studies
Chippewa Valley Technical College
Eau Claire, WI01.2025
Bachelor Of Business Administration - Healthcare Administration
University of Minnesota - Crookston
Crookston, MN05.2016
Skills
- Office Administration
- Document Preparation
- Executive Support
- File Management
- Research abilities
- Calendar Management
- Proofreading
- Meeting planning
- Expense Reporting
- Schedule & calendar planning
- File Organization
- Information confidentiality
- Office Management
- Excel spreadsheets
- Interpersonal Communication
- Advanced MS Office Suite
- Project Planning
- Business Administration
- Legal administrative support
- Attention to Detail
- Excellent Communication
- Organizational Skills
- Critical Thinking
- Team Collaboration
- Team Leadership
Timeline
Executive Administration Assistant
UnitedHealthcare
06.2022 - Current
Paralegal Specialist
Group Health Cooperative
05.2020 - 06.2022
Paralegal Manager
Caffee Law Office
05.2016 - 04.2019
Associate Of Baccalaureate Studies - Legal Studies
Chippewa Valley Technical College
Bachelor Of Business Administration - Healthcare Administration
University of Minnesota - Crookston
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