Afton Winchester
Acworth,GA
Summary
Passionate and mission-oriented licensed clinical specialist with extensive experience in leading and managing high-performing teams in the healthcare industry. Solid foundational understanding of the healthcare delivery system for primary care practices and/or community health centers. Skilled in deploying necessary education, services, and tools to support BIPOC and LGBTQIA2+ initiatives resulting in higher quality and reduced unnecessary cost of care. Highly effective in client or physician-facing, project lead roles as well as organizational growth, turn-around and performance improvement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Outreach Coordinator
Kennesaw State University
Kennesaw, GA
05.2023 - Current
- Implemented community outreach and engagement plans to reach student populations.
- Conducted user research to inform product strategy and design decisions by using Qualtrics.
- Improved user experience and mental health outcomes by 20% by applying user research insights.
- Fostered college community outreach by coordinating rapport-building events to liaise with university members.
- Facilitated weekly meetings to discuss internal operational issues, current events, impacting college community and advocacy.
Student Advisory Board Coordinator
Kennesaw State University
Kennesaw , GA
01.2022 - Current
- Served as advisor to the Director of Counseling and Psychological Services regarding strategic plans and board resolutions.
- Launched and manage the university's first mental health promotion TikTok page.
- Content managed the Counseling and Psychological Services' Instagram page.
- Product managed the revamping of marketing strategy for the wellness resources for the campus.
- Developed and launched university online academic skills workshops.
- Hired and trained 10 Student Advisory Board Members on mental health safety (i.e. chronic condition management, resource navigation, prevention, etc.).
- Created long term campus relationships with faculty, staff and students to develop successful mental health initiatives.
- Produced a 15% increase towards treatment referrals for the department in 1 fiscal year by mobilizing well-being outreach events to promote campus community building.
- Performed data analysis to evaluate impact of organizational programs.
Staff Therapist, Marriage and Family Therapist
Kennesaw State University
Kennesaw, GA
08.2018 - Current
- Initiated psycho-education programs on empathic communication skills, self-care management, crisis management and academic skills methods to enhance the overall well-being of the campus community.
- Delivered quarterly seminars to Ph.D post-doctoral interns on mental health and wellness principles within the therapeutic setting.
- Lead Clinical Cluster meetings to provide support for up to 12 clinical staff professionals.
- Analyzed research metrics based on client satisfaction surveys.
- Created Strategic and Structural family treatment products for parents and families that exceeded KPIs.
Founder and CEO
Aspire Therapeutic Services, LLC
Atlanta , GA
05.2017 - Current
- Monitored business trend forecasts, adjusted budgets, and operational plans to maximize growth and opportunities.
- Built strategic business partnerships by cultivating relationships with employees and experts.
- Implemented empirically supported therapy practices to create successful treatment outcomes for children and adults.
- Conducted quality assurance for clients with managed care insurance to maintain compliance.
Clinical Team Lead
Tanner Health System
Villa Rica, GA
11.2015 - 08.2018
- Co-directed the launch of the Child and Adolescent Partial Hospitalization Program for the underserved community.
- Developed departmental goals for the Child/Adolescent and Adult unit along with a daily road map to ensure goals were met.
- Produced treatment planning meetings with an interdisciplinary teams for cross-functional collaboration.
- Collaborated and developed relationships with government and non-government affiliated partners that service customers in need of interdisciplinary mental health.
- Completed crisis management analysis of each department to ensure quality care for children and adults.
- Increased patient enrollment by 94% within 3 month.
- Executed fiscal earnings to over $10 million for the department by way of cross-functional planning, external stakeholder relationships, and exceeding quality assurance standards.
Multi-Systemic Therapist
Community Solutions, Inc.
Atlanta, GA
11.2012 - 11.2015
- Orchestrated state and county meetings on environmental factors that are influencing public health issues amongst the indigent community.
- Selected as expert Child Development Therapist for Polk County Georgia GA Magistrate Court.
- Increased mental health referrals from county officials by 81%.
- Executed monthly survey reviews on community members to identify and measure causal factors for mental health outcomes.
- Directed qualitative research study produced by Harvard University addressing treatment response of at-risk youth using evidenced based practices.
Education
Master of Arts - Clinical Psychology/ Emphasis in Marriage/Family
Pepperdine University
Malibu, CA05.2010
Bachelor of Arts - Psychology
Clark Atlanta University
Atlanta, GA05.2006
Skills
- Content Create and Manage Health and Wellness Promotion
- Product Management and development
- Cross-Functional Team Management
- 24/7 Clinical Crisis Management
- Clinical Process Improvement
- Clinical Care Navigation and Delivery
- Data Analysis and Reporting
- Evidenced-Based Treatment planning
Affiliations
- Maquis Global Directory of Who’s Who Honors (2011 and 2022)
- Guest speaker on the Nurse Doc Podcast in NY (2019)
- Court appointed child development expert for Polk County in Georgia (2013)
- Guest Family Intervention Specialist on WATC Atlanta Live (2012)
- American Association for Marriage and Family Therapy (2009-Present)
- Georgia Association for Marriage and Family Therapy (2009-Present) Alpha Kappa Alpha Sorority, Inc. (2009-Present)
Certification
- Licensed Marriage and Family Therapist (LMFT)
- Project Management Certification
- Certified Scrum Product Owner (In Progress)
Timeline
Outreach Coordinator
Kennesaw State University
05.2023 - Current
Student Advisory Board Coordinator
Kennesaw State University
01.2022 - Current
Staff Therapist, Marriage and Family Therapist
Kennesaw State University
08.2018 - Current
Founder and CEO
Aspire Therapeutic Services, LLC
05.2017 - Current
Clinical Team Lead
Tanner Health System
11.2015 - 08.2018
Multi-Systemic Therapist
Community Solutions, Inc.
11.2012 - 11.2015
Master of Arts - Clinical Psychology/ Emphasis in Marriage/Family
Pepperdine University
Bachelor of Arts - Psychology
Clark Atlanta University