Afton Switzer
Gulfport,MS
Summary
Astute Medical Administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multi-tasking abilities. Skilled at typing correspondence and managing files.
Overview
10
10
years of professional experience
Work History
Beauty Supervisor
Victoria's Secret
Biloxi, MS
11.2020 - Current
- Provided backup support to office staff by entering personal data, answering phones and scheduling employees.
- Promoted workplace efficiency, coordinating filing of documents, completing order forms and helping customers with diverse needs.
- Maintained and designed counter and display areas for cleanliness and organization.
Educational Assistant
Merit Health Biloxi/Oceans Healthcare
Biloxi, MS
08.2014 - 04.2021
- Collaborated and communicated with range of medical professionals across multiple disciplines to include providers, social workers, nursing staff, and others.
- Followed hospital policy, processes, and regulations to independently work and set priorities to meet deadlines
- Communicated tactfully by phone, email, and electronically to prepare reports and present data to varying levels within out organization.
- Attended interdisciplinary teams following policy and procedure that discussed and affected patient support through administration including referrals, follow-up care, booking appointments and providers availability.
- Daily use of medical terminology to decipher provider messages and notes.
- Scheduled patients, prepared reports and presented data to various levels within our organization following technical healthcare process.
Assistant Store Manager
Tuesday Morning
Lafayette, LA
06.2012 - 07.2014
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Conducted weekly management meetings to address concerns and questions, plan improvements, and evaluate progress toward goals.
Education
High School Diploma -
O. Comeaux High School
Lafayette, LA05.2005
Skills
- Retrieving/inputting sensitive information in electronic health records
- Skilled at patient support work
- Provides excellent customer service
- Skilled at identifying patient concerns
- Understanding of medical terminology
- Adept at resolution practices
- Organization and Time management
- Cultural awareness
Timeline
Beauty Supervisor
Victoria's Secret
11.2020 - Current
Educational Assistant
Merit Health Biloxi/Oceans Healthcare
08.2014 - 04.2021
Assistant Store Manager
Tuesday Morning
06.2012 - 07.2014
High School Diploma -
O. Comeaux High School