Afton Usry Papesh
Sacramento,CA
Summary
Dynamic leader with over a decade of expertise driving Talent Acquisition Operations in the fast-paced technical staffing sector. Proven track record in optimizing recruitment systems, leading high-performing teams, and delivering data-driven strategies that enhance hiring efficiency and workforce planning. Passionate about streamlining operations, fostering collaboration, and fueling organizational success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
VICE PRESIDENT OF OPERATIONS
WinMax Systems Corporation
01.2019 - 10.2024
- Designed and implemented scalable operational processes and workflows, including automating applicant tracking systems and streamlining candidate communication, resulting in a 20% improvement in talent acquisition efficiency
- Spearheaded continuous improvement initiatives, automating recruitment workflows and reducing manual tasks by 25%
- Managed talent acquisition systems (Workday, Ceipal, TalentHub), ensuring optimal performance and successful integrations
- Partnered with People Analytics to develop dashboards and key recruiting metrics, achieving a 15% improvement in time-to-fill
- Managed relationships with external vendors negotiating contracts to ensure cost-effective, high-quality services aligned with operational needs
- Directed daily talent acquisition, HR and operational functions of the organization, leading a team of 30, including 15 recruiters onshore and offshore, providing training, performance feedback, and fostering professional growth
- Ensured full compliance with complex employment laws by staying current through continuous professional development, industry certifications, and membership in organizations like SHRM
- Developed and maintained meticulous, audit-ready documentation and records, supporting successful regulatory inspections and minimizing organizational risk
- Utilized Vendor Management Systems (VMS) to oversee the external workforce, ensuring alignment with organizational goals
- Collaborated with Managed Service Providers (MSPs) to secure top talent for managed projects and services
- Partnered with Operations, Finance, IT, and Service Delivery teams to align recruitment strategies with organizational goals, budgets, and mobility programs
- Optimized HRIS functionality by integrating new modules like TriNet, ADP and Gusto and automating data workflows, improving data accuracy by 20% and reducing manual input errors
- Monitored and audited system performance to identify and implement opportunities for enhancement
- Performed financial studies and budget analyses to evaluate departmental goals, assess legal compliance, and inform resource allocation, enabling data-driven adjustments to meet organizational objectives
- Streamlined candidate communication and feedback processes, resulting in a 15% improvement in candidate satisfaction scores
- Directed payroll and financial operations, ensuring timely processing and legal compliance
DIRECTOR OF OPERATIONS
WinMax Systems Corporation
09.2015 - 01.2019
- Reduced time-to-hire by 15% through innovative recruitment tools and streamlined sourcing strategies
- Oversaw the employee lifecycle, including designing and implementing structured onboarding programs, performance evaluations, and improvement plans to drive employee development and retention
- Developed training programs aligned with organizational goals and compliance requirements
- Negotiated benefits administration contracts, reducing costs while enhancing employee satisfaction
- Conducted financial oversight, ensuring departmental activities met budget constraints
- Ensured compliance with EEO, affirmative action, and ADA regulations; led workers' compensation and risk management initiatives to minimize risks and ensure workplace safety
- Governed the creation and management of all company documentation, including employee handbooks, employment and contractor agreements, master service agreements, vendor contracts, SOPs, SOWs, and purchase orders
- Created comprehensive onboarding program for new employees, developing structured orientation and recognition programs to improve morale and retention
OPERATIONS MANAGER
WinMax Systems Corporation
05.2014 - 09.2015
- Directed HRIS integrity and optimized data management processes, increasing efficiency by 10%
- Organized employee engagement initiatives, boosting workplace satisfaction metrics by 12%
- Developed departmental training programs to enhance team productivity and compliance
- Conducted market benchmarking to define competitive and equitable employee salaries
OPERATIONS & HUMAN RESOURCE MANAGER
USTI
02.2012 - 04.2014
- Managed payroll, benefits administration, and recruitment for all employees, ensuring seamless HR operations
- Directed accounts payable/receivable processes and conducted compliance audits
- Streamlined onboarding processes to enhance new hire productivity and satisfaction
Education
BACHELOR OF SCIENCE - Business Administration, Management with an Emphasis in Small Business and Start-Ups, Marketing, Human Resources
California State University
05.2008
Skills
- Talent Acquisition
- Workforce Planning
- Applicant Tracking Systems (ATS)
- Workforce Strategies
- Employment Laws
- Compliance
- HR Policies
- HRIS Systems
- CRM Tools
- Data-Driven Insights
- Performance Improvement
- Payroll
- Budget Management
- Vendor Negotiations
- Employee Engagement
- Training
- Performance Management
- Continuous Feedback Programs
Certification
- Certified Payroll and HR Specialist- ADP Workforce
- Certified QuickBooks Pro Advisor
- Member- Society for Human Resource Management (SHRM)
- Member- Association for Talent Development (ATD)
Timeline
VICE PRESIDENT OF OPERATIONS
WinMax Systems Corporation
01.2019 - 10.2024
DIRECTOR OF OPERATIONS
WinMax Systems Corporation
09.2015 - 01.2019
OPERATIONS MANAGER
WinMax Systems Corporation
05.2014 - 09.2015
OPERATIONS & HUMAN RESOURCE MANAGER
USTI
02.2012 - 04.2014
BACHELOR OF SCIENCE - Business Administration, Management with an Emphasis in Small Business and Start-Ups, Marketing, Human Resources
California State University
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