Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Afua Appau

Woodbridge

Summary

Experienced with loan processing and financial evaluation, ensuring comprehensive documentation and regulatory adherence. Utilizes financial acumen and client-focused strategies to support loan approval processes. Track record of enhancing operational efficiency and customer satisfaction through effective risk assessment and service excellence.



Overview

12
12
years of professional experience

Work History

Loan Specialist-Team Lead

SMALL BUSINESS ADMINISTRATION
10.2020 - Current
  • Support and coordinate all aspects of loan closings
  • Assist customers with inquiries on existing accounts including maintenance of insurance, taxes, wire transfers, and payoff letters
  • Analyze non-profit and for-profit business annual operating budgets, tax returns, and financial audits to assess the performance and determine the appropriate loan amount and risk for each business
  • Responsible for managing a team of 15 Loan Specialists to ensure loan servicing for subordination, probate review, fraud analysis, ownership transfers, and payment modification are processed accurately and within SBA guidelines
  • Review loan portfolios daily, weekly, and monthly on Dynamics, Salesforce, and Excel to ensure the accuracy of information recorded in CAFS and LIRA financial systems
  • Part of a specialized team for Risk Management that implements data analytics to block over 21 million fraudulent applicants and facilitate the recovery of $30 billion in funding

Strategic Consultant

MAMPHEY & JET/PENTACOM LLP
04.2020 - Current
  • Analyzed NPV of potential investments to advise senior leaders of potential growth using senior analysis
  • Worked with senior leadership to develop cash flows and create acquisition strategies to maximize growth
  • Forecasted future cash flows and reported quarterly financial reports for contracts valued as over
  • Assisted the capture of multiple 30,000,000GCH ($2,000,000) contracts

Residential Associate Part Time

CENTER FOR GREAT EXPECTATIONS
09.2018 - Current
  • Maintain records of patient care, condition, and progress and collaborated with team lead supervisor and clinicians to improve treatment program
  • Suicide Prevention techniques implemented for at-risk clients
  • Collaborated with CFO, Program Manager, and Chief Clinician for grant funding for residents to receive additional services for education, life skills, and supportive housing
  • Audit medical and treatment plan records in compliance with NJDCP&P legal requirements
  • Member of volunteer committee charged with improving community outreach, implementing policy guidelines to reduce discrimination, and using the Attachment Regulation and Competency Model to mitigate trauma faced by adolescents in 'Mommy and Me' programs across the state

Legal Intern

LAW OFFICES OF RAYMOND P. D’UVA
11.2012 - 05.2014
  • Built rapport with clients to facilitate trusting relationships and achieve client goals for Citizenship, Permanent Residency, and Asylum
  • Organized relevant court and legal documents to help attorneys prepare for trial
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current, and compliant financial records

Education

Master of Financial Analysis -

RUTGERS BUSINESS SCHOOL
Piscataway, NJ
05.2020

Bachelor of Arts - English with Minor in Economics

RUTGERS UNIVERSITY
New Brunswick, NJ
05.2014

Skills

  • SQL
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Dynamics

Personal Information

Hobbies: Reading, Writing, Travel, Gardening

Timeline

Loan Specialist-Team Lead

SMALL BUSINESS ADMINISTRATION
10.2020 - Current

Strategic Consultant

MAMPHEY & JET/PENTACOM LLP
04.2020 - Current

Residential Associate Part Time

CENTER FOR GREAT EXPECTATIONS
09.2018 - Current

Legal Intern

LAW OFFICES OF RAYMOND P. D’UVA
11.2012 - 05.2014

Bachelor of Arts - English with Minor in Economics

RUTGERS UNIVERSITY

Master of Financial Analysis -

RUTGERS BUSINESS SCHOOL
Afua Appau