Afungi Allen
Columbia,SC
Summary
Assistant General Manager with 13 years of experience overseeing daily operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges. High-energy management professional offers proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success.
Overview
14
14
years of professional experience
Work History
Assistant General Manager
K.C. Auto Service's
Columbia, S.C
01.2009 - Current
- Resolved problems promptly to elevate customer approval.
- Handled cash accurately and prepared deposits.
- Motivated, trained and disciplined employees to maximize performance.
- Managed team schedule with eye for coverage needs and individual strengths.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Mentored and motivated team members to achieve challenging business goals.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Taught staff strategies for completing work and smoothly carrying out senior management directives.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Built customer loyalty by devising promotions and products according to customer needs and budget.
- Oversaw computer database and physical filing systems.
- Developed innovative sales proposals to promote product quality and showcase market comparisons.
- Gained territory by negotiating beneficial contracts and conducting numerous cold calls.
Education
Bussiness - Office Supervision And Management
08.2024
Skills
- Hiring and Onboarding
- Performance Monitoring and Evaluation
- Mathematical Calculation and Reasoning
- Supplier Monitoring
- Finance and Accounting Oversight
- Administrative Management
- Employee Discipline
- Human Resources Oversight
- Financial Statement Review
- Policy Development and Enforcement
- Records Organization and Management
- Business Leadership
- Team Leadership Expertise
- Sales Promotion
- Corrective Actions
- Restocking Processes
- Personnel Scheduling
- Ethical Standards
- Cash Register Operations
- Recording Messages
- Product Transportation
- Recycling and Conservation
- Customer Relations
- Money Handling
- Desktops, Laptops and Mobile Devices
- Estimating Demand
- Front Office Operations
- Safety and Security Enforcement
- Word Processing
- Employment Discrimination
- Waste Management and Reduction
- Job Assignments
- Lead Generation Management
- Layout Planning
- Inventory Tracking and Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant General Manager - K.C. Auto Service's
01.2009 - Current
Midlands Middle College - Bussiness, Office Supervision And Management
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