Afzaal Ahmed
Queens,New York
Summary
Relentless optimist who strongly believes there is no failure, only learning. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
11
11
years of professional experience
Work History
FOUNDER AND CEO
Kennerz Auto Trimmers
11.2017 - Current
- Develop high quality business strategies and plans ensuring their alignment with short term and long-term objectives
- Lead and motivate subordinates to advance employee engagement to develop high-quality productive team
- Oversee all operations and business activities to ensure produce desired results and are consistent with overall strategy and mission
- Enforce adherence to legal guidelines and in-house policies to maintain company legality and business ethics
- Review financial and non-financial reports to devise solutions or improvements
- Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth
- Maintain deep knowledge of market and industry of company.
Senior Restaurant Manager
Chicken Licken
11.2013 - 10.2017
- As restaurant Manger I was responsible for operational, financial and staff Management
- Organize Stock and Equipment, order supplies and oversee building maintenance, cleanliness, and security
- Plan and work to budget, maximize profits and achieve sales targets set by head Office
- Control Takings in restaurant and administer payrolls
- Recruit new staff and train and develop existing Staff
- Coordinate staff scheduling and motivate and encourage staff to achieve targets
- Ensure standards of hygiene are maintained and that restaurant complies with health and safety regulations
- Ensure high standards of customer service are maintained
- Implement and instill in team company policies, procedures, and ethics
- Handle customer complaints and queries
- Implement branded promotional campaign from head office including point-of-sale promotional material
- Report to and attend regular meetings with area managers or head office representative.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Reconciled cash and credit card transactions to maintain accurate records.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Restaurant Manager
Taste Of Mumbai, Emperors Palace
07.2012 - 09.2013
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Purchased food and cultivated strong vendor relationships.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Maximized quality assurance by completing frequent line checks.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Education
Bachelor's Degree (Three Years)
International Education Assessment
WESMBA - Human Resources Management
Allama Iqbal Open University
Islamabad, Pakistan09.2011
Bachelor of Commerce - Accounting And Business Management
University Of Punjab
Lahore, Pakistan08.2006
Skills
- Strong Command of Business and Management principles as pertain to development, resource allocation and production
- Financial Administration
- Entrepreneurial and Innovative
- Strategic Vision
- Business Planning
- Business Development and Plan
- Process Improvement
- Policy and Procedure Development
- Articulate Communication
- Performance Assessment
- Sales Growth
- Management Standardization
- Health and safety requirements
- Problem analysis and resolution
- Standards Development
- Understanding of business functions
Driving License - Category
C1 (South African)
Personal Information
- Date of Birth: 05/04/88
- Nationality: Pakistani
- Marital Status: Single
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
FOUNDER AND CEO
Kennerz Auto Trimmers
11.2017 - Current
Senior Restaurant Manager
Chicken Licken
11.2013 - 10.2017
Restaurant Manager
Taste Of Mumbai, Emperors Palace
07.2012 - 09.2013
Bachelor's Degree (Three Years)
International Education Assessment
MBA - Human Resources Management
Allama Iqbal Open University
Bachelor of Commerce - Accounting And Business Management
University Of Punjab
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