Afzal Quadri
Schaumburg,IL
Summary
Multi-talented professional experienced in roles of Lead Business Analyst, Product Owner, and Scrum Master. Skilled in aligning business objectives with technology solutions, delivering projects on time and within budget, while fostering collaboration among cross-functional teams. Proficient in Data Analysis, Requirements gathering and Stakeholder management, with a proven track record of delivering high impact business solutions across various industries. Strong communicator, team leader, and advocate for a customer-centric approach.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Lead Business Analyst
JC Penney
05.2022 - 12.2024
- Led project management and analysis efforts for Legacy and NextGen Point-of-Sale systems
- Managed and directed multiple vendor relationships and cross-functional teams
- Collaborated closely with stakeholders to define requirements and drive project success
- Acted in various roles, including Business Analyst, Product Owner, Scrum Master, and Project Manager
- Efficiently managed backlogs, sprints, and team collaboration using agile tools
- Conducted gap and risk analyses, producing insightful reports
- Ensured monthly sprint deadlines are met through regular Scrum Master meetings
- Communicated effectively between business units and IT departments to resolve any conflicts or misunderstandings
- Collaborated with IT teams to design solutions that met both business needs and technical constraints
- Developed process maps and data flow diagrams to identify business processes, gaps, and opportunities for improvement
Lead Business Systems Analyst/Product Owner
CF Industries
01.2015 - 05.2022
- Partnered with Business Units and Operations to formulate Business Processes Sketches for current state
- Outlined Future State Process Flows and perform GAP Analysis
- Conducted Requirement Workshops to define the Product Roadmap for future state
- Decomposed Product features into User Stories & corresponding Acceptance Criteria
- Outlined detailed requirements (i.e
- Functional, Non-Functional, and Data Mapping) for prioritized user stories
- Created and documented various workflows in ServiceNow for CAB approval
- Implemented ITSM process flow in ServiceNow on Enterprise level
- Performed peer review on the deliverable produced by other Business Analysts on the team
- Reviewed and provided feedback on Test Scenarios outlined for the in-scope user stories
- Facilitated Requirements grooming sessions and Sprint Planning sessions for each sprint
- Conducted and Led Daily Stand-ups & assist with resolution of impediments
- Scheduled and led Sprint Showcase and Sprint Retrospectives
- Documented and created Reports and Dashboards in Tableau and SAP Business Objects for Sales team
- Provided executive summary to the program sponsor and represent the team in the daily Scrum of Scrums
- Created SQL queries for UAT and Testing team
Senior Business Analyst
Portfolio Recovery Associates
04.2013 - 01.2015
- Supported business in prioritizing user stories
- Conducted requirements elicitation and review sessions (e.g., JAD sessions) with clients and technology partners
- Contributed to year-end compliance activities, ensuring adherence to Internal Audit Team policies for requirements management
- Produced key documentation, including User Story Elaboration, Functional and Non-Functional Requirements, User Story flows, Requirements Planning WBS, and Interface documents
- Assisted in clarifying requirements and conducted root cause analysis for system defects
- Developed a requirements documentation template for capturing functional requirements for new reports and Business Objects universes
- Created wireframes in Visio to enhance understanding of requirements
- Created SQL queries for data analysis and testing team
Business Systems Analyst
Blue Cross Blue Shield
04.2012 - 04.2013
- Led requirement prioritization and scope definition sessions with stakeholders and project teams
- Conducted interviews to elicit, document, and validate requirements, translating them into Use Cases and activity diagrams
- Developed Functional Specifications and performed peer reviews of test cases
- Ensured traceability between requirements and test cases
- Supported system requirement baselining and scope charter preparation for releases
- Diagramed and charted problems to facilitate comprehensive analysis
- Troubleshot and resolved problems with programs and systems
- Documented personnel feedback and developed solutions to address concerns
Business Analyst
JP Morgan Chase
10.2010 - 03.2012
- Analyzed source data and created Data Mapping documents to ensure comprehensive testing of migration scripts between legacy and next-generation Commercial Credit Platforms
- Provided review and sign-off on Business Requirements documents
- Developed UAT Test Strategy and oversaw UAT testing for Enterprise Releases
- Managed and coordinated Test Planning, Execution, and Defect Triage during releases
- Defined testing processes in Quality Center, including defect creation procedures
- Uploaded test scenarios in Quality Center, mapping them to corresponding Business Requirements
- Utilized Quality Center extensively for requirements loading, test case creation/updating, test execution, and defect management
Education
Bachelor - Production Engineering
DR. BABASAHEB AMBEDKER MARATHWADA UNIVERSITY
MS, INDIA07.1999
Skills
- Waterfall Methodology
- Agile/Scrum Methodologies
- Project Management
- Analytical Skills
- Stakeholder Management
- Project Planning and Execution
- EDI/XML/JASON
- Proficient in ServiceNow, JIRA and Confluence
- Strong Organizational Skills
- SAP BI/BOBJ
- Microsoft Azure DevOps (ADO)
- Agile Ceremonies
- User Acceptance Testing (UAT)
- Business Process Optimization
- Requirement Gathering and Analysis
- Data Analysis
Certification
- Certified Product Owner
- Certified Scrum Master
- ITIL Foundation
Timeline
Lead Business Analyst
JC Penney
05.2022 - 12.2024
Lead Business Systems Analyst/Product Owner
CF Industries
01.2015 - 05.2022
Senior Business Analyst
Portfolio Recovery Associates
04.2013 - 01.2015
Business Systems Analyst
Blue Cross Blue Shield
04.2012 - 04.2013
Business Analyst
JP Morgan Chase
10.2010 - 03.2012
Bachelor - Production Engineering
DR. BABASAHEB AMBEDKER MARATHWADA UNIVERSITY
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