Ana Isarraraz Garcia

• Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
• Developed and implemented comprehensive case management plans to address client needs and goals.
• Collaborated with care team to determine timely delivery of services.
• Provided leadership, guidance and support to staff members.
• Monitored clients' progress and tracked client services to provide crisis interventions.
• Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
• Advocated for social and community service programs to increase awareness and funding.
• Conducted community workshops to promote different programs and educate public on available services.

• Developed and implemented comprehensive case management plans to address client needs and goals.
• Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
• Assisted clients in navigating and accessing housing, financial assistance and other community resources.
• Monitored clients' progress and tracked client services to provide crisis interventions.
• Utilized trauma-informed approach to promote healing and empowerment for clients.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
• Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
• Conducted in-home visits to provide supportive services.
• Managed caseload to satisfy multiple patients with diverse needs.

• Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
• Documented data and completed accurate updates to case records.
• Assisted families in navigating the social services system, including applying for housing, benefits, accessing resources and connecting with other family support services.
• Maintained detailed case histories, metrics and reports to meet strict standards.
• Intervened in crisis situations and counseled families experiencing emergencies and disruptive incidents.

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• Introduced and provided information to families about shelter programs, rules and regulations.
• Provided families with a safe sanctuary to care for families daily needs, such as showers, food, beds and clothing.
• Collaborated with families to assist in growth, development and education to increase potential.
• Identified available community resources and programs for families.
• Observed security measures to maintain confidentiality and restrict access by unauthorized individuals.
• Collaborated with school personnel, authorities, parents and mental health providers to maintain comprehensive and integrated approach to family services.
• Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.

• Assisted patients during ambulation to prevent injuries.
• Prepared patients for treatment by positioning, dressing or removing external supports.
• Utilized gait belts, lifts, or slings to safely move and transfer patients.
• Assisted physical therapists with patient examinations using manual therapy techniques and therapeutic exercise instruction.
• Prepared for sessions by setting up patient treatment areas and equipment.
• Maintained cleanliness and sanitation of clinic or treatment environment.
• Followed all HIPAA rules and regulations regarding patient confidentiality.
• Monitored patient progress and reported changes to physical therapist.
• Demonstrated proper body mechanics and patient handling techniques for patient transfers and positioning.
• Documented each patient case with updates in computer system.

• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Documented patient information and care activities in electronic health record.
• Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.

• Sanitized and organized kitchen preparation areas and equipment according to food and health safety standards.
• Followed standard recipes, menus and apportions according to established standards.
• Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
• Maintained awareness of individual dietary needs of residents and verified proper delivery of meals to correct residents.
• Cooked meals according to administrative policies, health code regulations and food service standards.
• Monitored food temperatures throughout preparation and serving process.
• Trained and supervised new kitchen staff on food preparation and safety protocols.
• Communicated with supervisor to discuss menu items, ingredients and nutritional values.