Agata Wyszogrodzka
Chicago,IL
Summary
Assistant Manager with extensive leadership experience and a focus on enhancing staff satisfaction through clear guidelines and consistent policy enforcement. Proven ability to drive achievement of key objectives while demonstrating strong relationship-building and multitasking skills. Experienced Vice Principal skilled in managing all administrative functions, including discipline, budgeting, and faculty development.
Overview
9
9
years of professional experience
Work History
Assistant Manager
London St Brasserie, branch Casual Dining Group
London
02.2025 - 07.2025
- Created reports on sales trends, inventory levels, and financial data.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Managed customer service inquiries and complaints in a timely manner.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Established processes for monitoring customer satisfaction levels.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Organized business meetings for business customers cooperating with a hotel manager.
- Reported on workplace health and safety compliance to superiors.
- Oversaw staff scheduling and payroll management.
- Managed files and payroll for many employees.
- Prepared payroll records for all personnel changes.
Vice Principal
Kindergarten School
Warsaw
02.2019 - 08.2024
- Resolved conflicts between students, parents, staff members, or community members through mediation sessions.
- Investigated complaints made against faculty or staff according to established procedures while ensuring fairness throughout the process.
- Instructed teachers on classroom management, behavior and instructional strategies.
- Collaborated with parents and administrators to drive problem resolution and enforce discipline.
- Maintained an up-to-date knowledge base on emerging trends in education policy at both local and national levels.
- Oversaw school budgets, documented changes and tracked expenses to allocate and manage school funds.
- Created opportunities for meaningful parent involvement in their children's education.
- Assisted with scheduling of interviews and other related activities.
- Created weekly work schedules for all staff members based on business needs.
Renovation Specialist
Private Practice
London
02.2017 - 12.2017
- Restoration of vintage fabrics
Sales Assistant
Mieszko Deli
London
02.2016 - 02.2017
- Placed special orders or called other stores to find desired items.
- Resolved customer complaints in a timely manner.
- Coordinated with suppliers regarding delivery schedules, placing orders as needed.
Education
Early School And Pre-school Education
Maria Sklodowska-Curie University in Warsaw
Warsaw, Poland07-2014
Skills
- Conflict resolution
- Budget management
- Staff scheduling
- Classroom management
- Employee training
- Customer service
- Team leadership
- Communication skills
- Problem solving
- Schedule organization
- Lesson planning
- Performance evaluation
- Team building
- Training and mentoring
- Documentation
- Staff management
Affiliations
A fan of good books and films, passionate about hiking and cycling. Hobbyist manicurist.
Languages
English
Full Professional
Polish
Native/ Bilingual
Timeline
Assistant Manager
London St Brasserie, branch Casual Dining Group
02.2025 - 07.2025
Vice Principal
Kindergarten School
02.2019 - 08.2024
Renovation Specialist
Private Practice
02.2017 - 12.2017
Sales Assistant
Mieszko Deli
02.2016 - 02.2017
Early School And Pre-school Education
Maria Sklodowska-Curie University in Warsaw
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