AGATA ZGRZEBSKI
Northwestern Medicine Central DuPage Hospital
Bartlett,IL
1
Language
1
Certification
11
years of professional experience
Compassionate BSN student with 20+ years of healthcare experience in laboratory operations, cardiac testing, and direct patient support. Expertise in critical thinking and patient-centered communication enhances interdisciplinary collaboration. Experience includes supporting patients with mobility limitations and chronic pain, with a focused interest in orthopedic nursing and safe mobility.
Work History
Clinical Experience Emergency Department and ICU
3 Months- Demonstrated self-motivation by completing tasks without supervision.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Collaborated with team members to achieve project goals while managing individual responsibilities to enhance overall team performance.
- Adapted quickly to changing priorities in a busy work setting.
- Assisted with day-to-day operations, optimizing workflow and fostering a productive environment among team members.
- Displayed respect and friendliness, contributing to a supportive atmosphere and encouraging teamwork.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Clinical Experience Stroke Unit 1E/W
2 Months- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Focused on accuracy while completing tasks while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
- Passionate about learning and committed to continual improvement.
- Proven ability to learn quickly and adapt to new situations.
Clinical Experience MedSurg
2 Months- Excellent communication skills, both verbal and written.
- Adjusted work schedule to provide comprehensive coverage during nights, weekends, and holidays. across night, weekend, and holiday shifts.
- Managed time effectively to ensure all tasks met deadlines and maintained quality standards.
- Worked flexible hours across night, weekend, and holiday shifts.
- Self-motivated, with a strong sense of personal responsibility.
- Thrived in fast-paced environments, contributing to team objectives and patient care.
- Learned and adapted quickly to new technology and software applications.
Clinical Experience MedSurg
4 Months- Collaborated with team members and worked independently to achieve patient care goals.
- Adapted quickly to new clinical protocols and environments, ensuring seamless patient care delivery.
- Assisted with daily operations, contributing to a cohesive team dynamic and effective patient management.
- Demonstrated respect and friendliness when collaborating with team members on various tasks.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
Clinical Experience Pediatrics
2 Months- Collaborated with team members to achieve common goals while also working independently on specific tasks.
- Adapted quickly to new situations, enhancing team flexibility and responsiveness.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Assisted team members in various tasks, fostering a supportive and respectful work environment.
Clinical Experience in a Mental Health Unit
2 Months- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Pathology Support Specialist
8 Years 6 Months- Supported complex laboratory workflows, ensuring specimen integrity, order accuracy, and timely care for patient safety.
- Resolved specimen stability concerns, identification discrepancies, and missing orders, facilitating safe and timely care.
- Collaborate closely with nursing units, providers, client offices, and laboratory departments to coordinate problem resolution and maintain continuity of care.
- Served as reliable resource in high-volume environment, prioritizing tasks, communicating clearly, and following through precisely.
Client Services Specialist / Exception Handler
2 Years 11 Months- Managed laboratory concerns, result inquiries, and specimen processing issues for providers and clinical staff, ensuring service quality and accuracy.
- Investigated complex problems involving specimen acceptability, stability, documentation, and order discrepancies, using sound judgment and escalation.
- Enhanced communication between clinical offices, laboratory teams, and other departments to prevent delays in diagnosis and treatment.
EKG Technician / Emergency Department Blood Collection Support
- Performed blood draws in a fast-paced emergency department environment, requiring accuracy, efficiency, and patient-centered communication.
- Ensured safety and specimen quality while supporting patients in stress, pain, and urgent medical needs.
- Prepared patients for cardiac testing and assisted with stress tests and stress echocardiography in a clinical setting.
- Monitored patients during procedures, providing calm, supportive communication to alleviate stress.
- Enhanced direct patient care skills and teamwork in fast-paced healthcare environment.
Clinical Support Role
- Provided therapies and supportive care to patients living with chronic pain and other ongoing health concerns in an integrative outpatient setting.
- Supported patients during treatment by ensuring comfort, providing information, and reinforcing therapeutic plans to promote continuity of care.
- Gained experience working with patients facing challenges in pain, mobility, and function, enhancing their everyday quality of life.
Clinical Assistant / Chiropractic Assistant
- Facilitated patient flow, prepared rooms, and provided hands-on care in musculoskeletal setting, enhancing understanding of spine, joint, and mobility-related concerns.
- Assisted with therapies and patient support activities, reinforcing comfort, proper positioning, and delivering clear patient instructions to improve treatment effectiveness.
- Built strong awareness of body mechanics, pain complaints, mobility limitations, and the importance of individualized support during recovery.
- Assisted with patient preparation and clinical support activities, including cardiac related testing workflows.
- Created smooth and reassuring patient experiences through clear communication, organized workflows, and compassionate care, fostering trust and adherence to treatment plans.
Education
Bachelor of Science - Nursing
- Expected graduation: 2026
- Additional coursework: ICCN - Introduction to Critical Care
- IHHN Introduction to Home Health Nursing
- Dean's List Spring 2026
- Honor Roll Summer 2025
Skills
Laboratory workflow management
Order management accuracy
Specimen prioritization
Data integrity monitoring
Clinical judgment
Compliance requirements
Epic proficiency
Clinical documentation accuracy
Post-procedure support
Patient education
Patient assistance
High acuity experience
Safety practices
Musculoskeletal support
Effective communication
Verbal and written communication
Team collaboration
Teamwork
Collaborative skills
Provider collaboration
Provider relations
Patient education
Client relationship management
Issue resolution
Issue resolution strategies
Problem-solving
Analytical thinking
Attention to detail
Multitasking
Calm and professional under pressure
Stress tolerance
Self-driven
Active listening
Strong empathy
Consistent accuracy
Record keeping
Data entry
Stakeholder engagement
Laboratory service excellence
Analytical thinking
Issue resolution strategies
Client relationship management
Problem-solving
Accomplishments
Recipient of the 2026 Northwestern Medicine Koldyke Employee Excellence Scholarship in recognition of academic excellence, leadership, and commitment to patient care. Founder and President of the Polish Nurses & Friends Club at Chamberlain University College of Nursing, where I established and continue to lead initiatives that promote student engagement, mentorship, cultural diversity, and community outreach. Nearly 10 years of experience with Northwestern Medicine in a variety of healthcare roles. Dean's List and Honor Roll recipient. Active member of the American Association of Critical Care Nurses (AACN). Certified in BLS/CPR, EKG, phlebotomy, and Stop the Bleed. Completed clinical rotations in medical-surgical nursing, inpatient rehabilitation, stroke rehabilitation, pediatrics, emergency care, critical care, and community health. Experienced in Epic and interdisciplinary collaboration. Fluent in English and Polish with conversational Spanish. Passionate about rehabilitation nursing, patient advocacy, compassionate care, and helping patients regain their independence.
Certification
- ICCN – Introduction to Critical Care
- Introduction to Home Health Specialty Course
- American Association of Critical-Care Nurses (AACN) – Member
- Phlebotomy Certification
- EKG Technician
- Stop the Bleed Certification
Languages
Bilingual: Polish and English
Timeline
Clinical Experience Emergency Department and ICU
Northwestern Medicine Huntley Hospital
05.2026 - 08.2026Read More
Clinical Experience Stroke Unit 1E/W
Northwestern Medicine Marianjoy Rehabilitation Hospital
03.2026 - 05.2026Read More
Clinical Experience MedSurg
UChicago Medicine AdventHealth GlenOaks
01.2026 - 03.2026Read More
Clinical Experience MedSurg
St Alexius Hospital
08.2025 - 12.2025Read More
Clinical Experience Pediatrics
University of Chicago Hospital
05.2025 - 07.2025Read More
Clinical Experience in a Mental Health Unit
Northwestern Medicine Woodstock Hospital
03.2025 - 05.2025Read More
Pathology Support Specialist
Northwestern Medicine Central DuPage Hospital
01.2018 - CurrentRead More
Client Services Specialist / Exception Handler
ACL Laboratories
01.2016 - 12.2018Read More
Clinical Assistant / Chiropractic Assistant
Euro Medical Center / Chiropractic Practice
Read More
Clinical Support Role
Integrative Family Practice
Read More
EKG Technician / Emergency Department Blood Collection Support
St. Francis Hospital
Read More
Chamberlain University
Bachelor of Science from Nursing
Read More
Academic Honors
Northwestern Medicine Koldyke Scholarship Award Recipient (2026), Dean's List, Honor Roll
LEADERSHIP AND COMMUNITY INVOLVEMENT
Chamberlain University, Founder and President, Polish Nurses and Friends Student Organization, Volunteer, Brittany's Trees - Long QT Syndrome awareness and community support, Community outreach participant promoting cardiac awareness, blood pressure screening, and glucose monitoring in collaboration with Quest Diagnostics, Long-term volunteer, Great Orchestra of Christmas Charity (WOŚP)
Koldyke Employee Excellence Scholarship
Recipient of the 2026 Northwestern Medicine Koldyke Employee Excellence Scholarship in recognition of academic achievement, leadership, and commitment to patient care. Founder and President of the Polish Nurses & Friends Club at Chamberlain University College of Nursing, where I promote student engagement, mentorship, and community outreach. Bilingual in English and Polish. I have nearly 10 years of experience with Northwestern Medicine and am passionate about providing compassionate, patient centered care while continuing to grow professionally as a registered nurse.