Agatha Konstantinidou
Virginia Beach,VA
Summary
Friendly Sales Assistant specializes in retail apparel sales.
Customer service expert knowledgeable about on-trend fashions and products.
Brings excellent experience in major brand sales within fashion-forward customer demographic.
Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages sales tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.
Overview
29
29
years of professional experience
Work History
Sales Supervisor
Michael Kors
Virginia Beach, VA
07.2023 - 01.2025
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Checked store merchandise regularly for proper display and replenishment.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Promoted exceptional customer service by engaging clients on sales floor.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Boosted customer satisfaction with personalized follow-up calls to address concerns and gather feedback.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
Sales Associate
Michael Kors
Virginia Beach, VA
10.2021 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Increased sales by offering advice on purchases and promoting additional products
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Completed orders and organized product deliveries to meet customer timetables.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
Sales Assistant
Anastasio Young Fashion
05.2009 - 08.2010
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Listened attentively to client feedback and worked with product development team to introduce new services.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Fielded customer questions to share information about products, availability and pricing.
- Completed orders and organized product deliveries to meet customer timetables.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Exceptional computer skills
- Built relationships with customers.
Account Manager
West SA
05.2008 - 05.2009
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Worked to build relationships with customers and built potential for additional sales.
- Listened attentively to client’s feedback.
Senior Administrative Assistant
Vodafone SA
03.2006 - 04.2008
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Interacted with customers by phone, email or in-person to provide information.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Sales Representative
Vodafone SA
07.1998 - 03.2006
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Organized sales paperwork, presented proposals and finalized contracts.
Secretary
Behrakis SA
01.1996 - 05.1998
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Drafted agendas, recorded minutes and created documents for meetings.
- Answered multi-line phone system and greeted callers enthusiastically.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Provided clerical support to company employees by copying, faxing and filing documents.
Education
High School At Athens
Athens Greece French Academy
Athens Greece Languages
Greek
Native or Bilingual
English
Full Professional
French
Full Professional
Timeline
Sales Supervisor
Michael Kors
07.2023 - 01.2025
Sales Associate
Michael Kors
10.2021 - 07.2023
Sales Assistant
Anastasio Young Fashion
05.2009 - 08.2010
Account Manager
West SA
05.2008 - 05.2009
Senior Administrative Assistant
Vodafone SA
03.2006 - 04.2008
Sales Representative
Vodafone SA
07.1998 - 03.2006
Secretary
Behrakis SA
01.1996 - 05.1998
High School At Athens
French Academy