Agatha Steller
Fort Myers,FL
Summary
To seek a leadership role that offers professional challenges utilizing interpersonal skills, time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Healthcare Recruiter III`````````````````
Maxim Healthcare Services
07.2022 - Current
- Implement various recruitment strategies to source qualified nurses, resulting in fulfillment of staffing requirements.
- Participated in the growth of a new office by increasing billable hours from and spread from .
- Mentor and develop recruiter trainees by conducting educational classes and providing resources to help them become successful in their role.
- Implemented systems and strategies to streamline communication, recruiting, and scheduling tasks.
- Cultivated relationships with caregivers, referral sources, and clients to ensure patient satisfaction.
Real Estate Professional
Coldwell Banker Realty
10.2021 - 07.2022
- Consulted with buyers and sellers to identify and discuss both needs and budgets to deliver quality services as well as ensure efficient property transactions
- Analyzed current market trends to estimate values of specific properties as well as provide guidance/suggestions related to acquisitions and dispositions, resulting in well-informed decisions
- Facilitated negotiations between buyers and sellers by leveraging active listening and communication skills
- Coordinated open houses and showings to allow buyers and sellers to meet on a single platform.
Caregiver
05.2018 - 09.2021
- Assumed all primary caregiver and household duties.
Print Specialist
Office Depot
05.2014 - 04.2018
- Managed 50-80 print orders daily within deadlines efficiently and accurately to realize operational effectiveness
- Designed digital promotional products for customers by using expertise in Adobe Photoshop and Illustrator
- Supervised quality control for print projects by completing 'quality checking', resulting in consistent quality
- Increased the average ticket price by 15% through promotion of add-ons and services
- Communicated with customers to resolve any questions, concerns, and/or complaints in timely manner, translating to increased trust and confidence
- Established a system for repeat customers to make the checkout process swift and more convenient, thereby driving satisfaction and retention.
Retail Sales Consultant
OfficeMax
06.2010 - 05.2014
- Coached and mentored 10 new hires in customer service and store operations to optimize skill set and expand knowledge
- Received 6 'Top Customer Satisfaction Awards' by gaining the highest number of positive ratings/feedback in customer surveys
- Shared product knowledge with customers while making recommendations based on identified needs to assure positive experiences
- Closed sales by handling POS transactions at the cash register to ensure accuracy
- Provided logistics support by changing and updating planograms, setting merchandise, and handling price changes to prevent discrepancies and assure attractive layouts.
Education
Bachelor of Science in Business Administration -
Aurora University
Associate of Science in Business -
Waubonsee Community College
Skills
- Operations Management
- Administrative Support
- Customer Service
- Human Resources Management
- Client Retention & Satisfaction
- Sales & Business Development
- Issue Resolution
- Time Management
- Team Collaboration
- Self-Directed
- Decision-Making
Websites
Timeline
Healthcare Recruiter III`````````````````
Maxim Healthcare Services
07.2022 - Current
Real Estate Professional
Coldwell Banker Realty
10.2021 - 07.2022
Caregiver
05.2018 - 09.2021
Print Specialist
Office Depot
05.2014 - 04.2018
Retail Sales Consultant
OfficeMax
06.2010 - 05.2014
Bachelor of Science in Business Administration -
Aurora University
Associate of Science in Business -
Waubonsee Community College