Summary
Overview
Work History
Education
Skills
Timeline
Generic

Agatha Morales

Canyon Country,CA

Summary

Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced healthcare environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Highly-motivated with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience

Work History

Administrative Assistant

DaVita
Glendale, CA
09.2017 - Current
  • Appointed Vascular Access Manager to coordinate and manage dialysis access care for all patients.
  • CrownWeb Champ, where I work in collaboration with Network 18.
  • Compiled hospitalization and missed treatment data from various sources into organized reports for review by the management team.
  • Provide continued patient education.
  • Provided administrative support, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Composed letters, memos, reports, emails, presentations, and other written correspondence as required by management staff.
  • Prepared expense reports in accordance with company policies and procedures.
  • Assisted with the planning of special events by arranging catering services and ordering promotional materials.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.

Front Desk Receptionist

Molani Medical Group
Sherman Oaks, CA
03.2015 - 09.2017
  • Intake/Discharge
  • Verified Insurance
  • Process payments
  • Answered incoming calls and redirected callers to the appropriate personnel or department, and took messages as needed.
  • Scheduled appointments, and maintained and updated appointment calendars.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Provided administrative support, such as filing documents, photocopying, and scanning materials.
  • Tracked office supplies inventory levels, placed orders for replenishment as needed, and monitored deliveries upon arrival.

Front Desk Receptionist

Aegis Living
Granada Hills, CA
12.2013 - 03.2015
  • Answered a multi-line phone system and managed calls by routing them to the proper extensions or taking messages.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Prepared daily shift close reports and balanced the cash register to accurately reflect transactions.
  • Worked with building maintenance to ensure resolution on work orders.
  • Managed incoming and outgoing mail, courier services, faxes, and other correspondence.
  • Monitored visitor access control systems, including issuing identification badges when necessary.
  • Coordinated travel arrangements for employees and visitors when required.

Education

Certificate - Vocational Nursing

Glendale Career College
Glendale, CA
08.2012

Skills

  • Reception Oversight
  • Database Management
  • Workflow Optimization
  • Excel Spreadsheets
  • Medical Terminology

Timeline

Administrative Assistant

DaVita
09.2017 - Current

Front Desk Receptionist

Molani Medical Group
03.2015 - 09.2017

Front Desk Receptionist

Aegis Living
12.2013 - 03.2015

Certificate - Vocational Nursing

Glendale Career College