Milo Laessig
Austin
Overview
5
5
years of professional experience
Work History
Seasonal Lifeguard
City of Austin Aquatics Department
Austin
05.2023 - 08.2023
- Upheld the safety of pool patrons by monitoring swimmers, enforcing pool rules, and responding swiftly to emergencies, including practicing rescues and administering first aid and CPR as needed.
- Maintained a clean and safe pool environment by performing routine maintenance tasks such as vacuuming, trash removal, and ensuring that equipment was in proper working order.
- Communicated effectively with the public and staff, providing information on pool policies, addressing concerns, and promoting a safe atmosphere for all visitors.
- Participated in mandatory in-service training sessions to stay updated with lifeguarding techniques, safety protocols, and emergency response procedures.
- Collaborated with team members to coordinate coverage, manage pool capacity, and promote a highstandard of safety and customer service.
Sonic Drive-In
Sonic
Austin
10.2022 - 02.2023
- Provided fast and friendly customer service by accurately delivering food and beverages to customers' vehicles in a high-paced environment.
- Handled cash and electronic transactions efficiently, maintained accuracy in payments, change distribution, and receipt management.
- Managed customer inquiries and addressed complaints, ensuring satisfaction and promoting repeat business.
- Collaborated effectively with kitchen and service teams to streamline orders, improve efficiency, and reduce customer wait times.
- Operated systems for taking orders accurately, upselling menu items, and processing payments quickly.
Dock Assistant
Austin Rowing Club
Austin
04.2022 - 12.2022
- Managed a busy waterfront dock for extended shifts in temperatures exceeding 100°F, ensuring smooth operations and timely customer service.
- Efficiently loaded and unloaded heavy paddleboards and kayaks, demonstrating strength, stamina, and attention to equipment safety.
- Instructed customers on safety protocols, clearly communicating guidelines to maintain safe and enjoyable experiences.
- Provided empathetic support to anxious or hesitant customers, calming fears and enhancing overall customer satisfaction.
Summer Camp Coach
Champions Westlake Gymnastics & Cheer-Austin
Austin
05.2018 - 08.2020
- Led athletic summer camps for children ages 3–12, delivering engaging activities focused on safety, skill development, and fun.
- Organized and managed birthday parties for groups of up to 20 children, effectively communicating with parents and sponsors as the key representative.
- Upheld cleanliness and safety standards, regularly cleaning, sanitizing, and restocking equipment and facilities in compliance with CDC guidelines.
- Mentored and supervised junior counselors, providing guidance, training, and feedback to support their growth.
Education
University of Texas
Austin, TX05-2028
High School Diploma -
Westlake High School
Austin, TX05-2024
Skills
- Effective communication
- Time management
- Crisis management
- Self motivation
- Problem-solving abilities
- Interpersonal communication
- Complex Problem-solving
- Heavy lifting
- Data analysis
Affiliations
Young Men's Service League
May 2020 to May 2024
- Young Men’s Service League (YMSL) is a national nonprofit organization that brings together high school boys and their mothers to serve their local communities. The organization focuses on fostering leadership,service, and character development through structured volunteer opportunities. Members commit to a four-year program, during which they participate in philanthropic service projects, leadership training, and personal development activities
Transfiguration Greek Orthodox Church
May 2024 to Present
- Actively participate in weekly liturgical services, youth ministry events, and community outreach initiatives.
- Volunteer for church-sponsored service projects and events, including Austin's renowned Greek Fest, charity projects, and parish events.
- Assist with church functions such as holiday celebrations and facility upkeep.
Timeline
Seasonal Lifeguard
City of Austin Aquatics Department
05.2023 - 08.2023
Sonic Drive-In
Sonic
10.2022 - 02.2023
Dock Assistant
Austin Rowing Club
04.2022 - 12.2022
Summer Camp Coach
Champions Westlake Gymnastics & Cheer-Austin
05.2018 - 08.2020
University of Texas
High School Diploma -
Westlake High School