Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aghavni Ekmekchyan

Aghavni Ekmekchyan

Granada Hills,CA

Summary

  • Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
  • Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

13
13
years of professional experience

Work History

Office Administrative Assistant

Leap Tea LLC
01.2023 - 06.2023
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Routed business correspondence, documents, and messages to correct departments and staff members.
  • Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Restocked supplies and submitted purchase orders to maintain stock levels.

Lancome Beauty Advisor

Macys Department Store
05.2022 - 12.2022
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained counter and display areas for cleanliness and organization.
  • Identified customers skin needs to provide assistance in choosing best products.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Trained new staff in product knowledge and customer service protocols.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Managed efficient cash register operations.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Followed up with customers to increase satisfaction with purchases and services.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Sales Representative

Macys Department Store
11.2012 - 04.2022
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Trained and mentored new sales representatives.

Child Care Provider

Child Care Resource Center
03.2010 - 09.2014
  • Met with parents about daily activities, positive developments, and issues.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Worked with children to develop good cognitive, physical and language skills.
  • Introduced children to educational games and activities to boost learning.
  • Provided emotional support and guidance to children during difficult times.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.

Education

Certificate - Medical Billing And Coding

Glendale Community College
Glendale, CA
08.2013

High School Diploma -

John Burroughs High School
Burbank, CA
06.2008

Skills

  • Database Administration
  • Telephone Reception
  • Schedule Management
  • Document Scanning
  • Billing and Invoicing
  • Inventory Management
  • Customer Relations and Communications
  • Accounting and Bookkeeping
  • Multitasking and Time Management
  • Speaks Armenian, English, Russian
  • Issue Response and Resolution
  • File Organization

Languages

Armenian
Russian
English

Timeline

Office Administrative Assistant

Leap Tea LLC
01.2023 - 06.2023

Lancome Beauty Advisor

Macys Department Store
05.2022 - 12.2022

Sales Representative

Macys Department Store
11.2012 - 04.2022

Child Care Provider

Child Care Resource Center
03.2010 - 09.2014

Certificate - Medical Billing And Coding

Glendale Community College

High School Diploma -

John Burroughs High School

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Aghavni Ekmekchyan