AGILE SCRUM MASTER NANKWAI KWALMI
Laurel,MD
Summary
Certified Scrum Master with 4 years experience with a keen ability to understand and build complex systems and focusing relentlessly on removing impediments from teams and delivering customer-centric products and features. Led teams of 7-9 people across technology, business, and design departments. Considered expert in prioritizing tasks and optimizing workflows.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Agile Scrum Master - Contractor
The Arc
01.2019 - Current
- Guided and coached Scrum team and organized Agile and Scrum practices and values while also meeting delivery commitment.
- Collaborated with team members to define project schedules, sprints, and tasks to fulfill.
- Established policies and instructional resources to keep team members, managers, and stakeholders informed about Scrum processes and Agile frameworks
- Led development, engineering, and quality assurance teams through all phases of project development process, from conception to implementation, introducing 15 new software application solutions in past three years.
- Worked with engineering team and executives to implement product feature improvements that increased conversion rate by 20 basis points
- Organized 3 Product Development teams & trained the team members on the agile mindset, processes, & frameworks
- Collaborated with 4 Product Managers to balance backlog and deliver 7 valuable features for customers
- Developed and analyzed metrics to facilitate team improvements and productivity by 14%
- Supported team of 9 members to fully optimize the use of process management tools like Jira
- Arranged documentation & took charge of process flows, maintenance, & Kanban boards in JIRA & Confluence systems
- Improved agile/scrum practices and values by coaching team members, leading to 14% increase in productivity.
- Introduced healthy agile development practices, leading to technical excellence and 100% predictable delivery
- Coordinated all sprint ceremonies, including daily stand-ups, sprint planning, sprint demo, backlog refinement.
- Facilitated all sprint phases to ensure that the team has necessary requirements and targets are being achieved
Scrum Master - Contractor
Highmark Health
03.2019 - 12.2019
- Led sprint reviews, daily scrums, and planning meetings to realize full team engagement.
- Implemented and enforced Scrum principles and practices, facilitated continuous improvement (CI), and identified and removed team impediments
- Supported Product Owner with documentation of user stories and acceptance criteria
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload
- Provided agile methodology guidance for company-wide project to streamline 20+ processes affecting logistics and IT departments across branch offices in Maryland.
- Managed project timelines and ensured delivery of projects accordingly.
- Ensure team harmony through regular communication and feedbacks.
- Conduct regular stand-ups and synchronize sprints, monitored work and ensure optimum quality of end-products
- Shielded scrum team from external interference for optimal productivity and success of Agile process
Business Intelligence Analyst
D-Tech Solutions LLC
12.2016 - 12.2017
- Developed intelligence-sharing dashboards, providing company-wide access to collected data.
- Liaised with DevOps team to integrate business intelligence assets into future development lifecycles.
- Collected data from wide-ranging sources.
- Design, create and implement IT solutions for inventory, data extraction, database management, metric reporting, and business process efficiencies for accounting and all related business units
- Gathered and translated business requirements into technical solutions such as reports, Tableau dashboards, and scorecards to ensure business continuity and maintain efficiency to >85%
- Carried ETL packages for cleansing, data integration, transformation, and incremental loads in data warehouse using Microsoft SSIS/SSRS, enhancing technical knowledge/skills.
- Developed Tableau dashboards and scorecards to track Jira team performance and agile planning dashboards for better project management and delivery using tableau desktop.
Education
Bachelor of Arts - International Relations
Near East University
Cyprus01.2012
Skills
- Waterfall methodology
- Risk identification
- JIRA, Confluence
- Miro
- Microsoft Excel
- Agile Frameworks
- Kanban, XP
- SQL
- Business Analysis
- SDLC
- User Stories
- Scrum
- Requirements Gathering
- Risk Identification
Websites
Certification
- Certified Scrum Master CSM
- AWS Solutions Architect
Timeline
Scrum Master - Contractor
Highmark Health
03.2019 - 12.2019
Agile Scrum Master - Contractor
The Arc
01.2019 - Current
Business Intelligence Analyst
D-Tech Solutions LLC
12.2016 - 12.2017
Bachelor of Arts - International Relations
Near East University
- Certified Scrum Master CSM
- AWS Solutions Architect
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