Aglaeth Alcaraz
Compton
Summary
Dynamic retail professional with a proven track record at LOHO, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through effective problem-solving and product knowledge. Committed to maintaining a welcoming environment while ensuring efficient operations and teamwork, contributing to a positive shopping experience.
Overview
1
1
year of professional experience
Work History
Retail Worker
LOHO
05.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register, processing transactions accurately and efficiently.
- Maintained store cleanliness and organization to ensure a welcoming environment.
- Stocked shelves and replenished merchandise to optimize product availability.
- Resolved customer complaints with professionalism, ensuring satisfaction and loyalty.
- Participated in inventory management and conducted stock counts regularly.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered questions about store policies and addressed customer concerns.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Education
Veterinary Assistant Certificate - Veterinary Assistant
California Healing Arts College
Carson, CA07-2026
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Cash handling accuracy
- Payment processing
- Merchandise display
- Product knowledge expertise
- Shipment receiving
- Problem-solving
- Time management
- Workplace safety compliance
- POS systems
- Cash register operation
- Friendly, positive attitude
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- I like working with my hands and fixing things
- Music
- Animal Care
Timeline
Retail Worker
LOHO
05.2025 - Current
Veterinary Assistant Certificate - Veterinary Assistant
California Healing Arts College