AGNA ALEXANDER
Brooklyn,NY
Summary
Experienced and motivated professional leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
20
20
years of professional experience
Work History
SENIOR MEDICAL TECHNICIAN
UNITED STATES NAVY
08.2020 - Current
- Lead junior sailors in accomplishing unit tasks and maintaining mission readiness.
- Prepare performance evaluations, ensuring that individual achievements and contributions are recorded and highlighted.
- Ensure that attendance for 110 members is properly documented and accounted for in electronic data management system, avoiding pay issues.
- Created new standard operating procedures for Medical Operations Departments.
- Recommend and write Awards for high performing members, publicly recognizing their hard work and dedication.
- Developed and maintained rapport with medical providers and coworkers to facilitate efficient patient care.
JUNIOR MEDICAL TECHNICIAN
UNITED STATES NAVY
03.2013 - 07.2020
- Ensured exceptional patient care services by executing flawless customer service.
- Revamped operating procedures for work center, improving productivity and quality.
- Supervised weekly meetings with patient command supervisors to ensure organizational efficiency with patient care.
- Prepared surgical rooms and equipment for Dermatology procedures and educated patients on best wound care practices postoperative.
- Performed monthly galley inspections ensuring high standards of cleanliness and adherence to proper food storage procedures.
- Conducted heat stress surveys using WBGT meter to determine maximum exposure limits and possible recovery times – prioritizing crew safety.
- Measured patient vital signs such as blood pressure, pulse rate and temperature in providing care and to record information in patients' medical records.
HUMAN RESOURCES REPRESENTATIVE
TARGET
10.2005 - 04.2010
- Selected and reviewed resumes for all Target Departments to acquire a talented pool within market wage range.
- Educated employees on their 401(k) administration and benefits.
- Served as a link between management and employees by handling questions, interpreting, and helping resolve work related problems to foster positive environment.
- Maintained database, tracked applicants and managed confidential employee records.
- Collaborated with entire human resource department to discuss hiring needs and strategies for recruiting top talent.
ACCOUNTANT ASSISTANT
RENAISSANCE RESORT
06.2003 - 06.2004
- Reviewed, prepared, and issued bills and invoices.
- Organized files, records, cash, and cash equivalents to comply with policy and procedure.
- Assisted in weekly audits to ensure accuracy of guest accounts.
- Assisted in accounts receivable by auditing customer accounts and charges.
- Ensured that guest accounts were closed out accurately and verified that appropriate charges were applied.
Education
Bachelor of Science - ACCOUNTING
Brooklyn College of The City University of New York
Brooklyn, NY2015
Skills
- POLICY IMPROVEMENT
- INVENTORY MANAGEMENT
- COMMUNICATION SKILLS
- CRITICAL THINKER
- TEAM LEADERSHIP
- EXCELLENT CUSTOMER SERVICE SKILLS
- MICROSOFT OFFICE
- EFFECTIVE COORDINATOR
- ACTIVE LISTENER
Timeline
SENIOR MEDICAL TECHNICIAN
UNITED STATES NAVY
08.2020 - Current
JUNIOR MEDICAL TECHNICIAN
UNITED STATES NAVY
03.2013 - 07.2020
HUMAN RESOURCES REPRESENTATIVE
TARGET
10.2005 - 04.2010
ACCOUNTANT ASSISTANT
RENAISSANCE RESORT
06.2003 - 06.2004
Bachelor of Science - ACCOUNTING
Brooklyn College of The City University of New York
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