Agnes Bobias
Jacksonville
Summary
Dynamic professional with a proven track record at HCA Healthcare, enhancing data accuracy and developing training materials. Demonstrated leadership as an Assistance Bank Manager at Banco De Ore, achieving targeted loan portfolio expansion. Skilled in customer service and problem-solving, fostering teamwork, and driving high productivity and employee retention. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
30
30
years of professional experience
Work History
HCA Healthcare
HCA
03.2003 - 11.2009
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Maintained a high level of professionalism while working under pressure, consistently meeting tight deadlines for discrepancy resolution tasks.
- Developed comprehensive training materials for new hires, fostering a culture of continuous learning within the team environment.
- Enhanced data accuracy by meticulously reviewing and correcting discrepancies in financial records.
Assistance Bank Manager
Banco De Ore
10.1979 - 09.1997
- Increased customer satisfaction by implementing efficient banking processes and providing exceptional service.
- Coached and mentored staff to improve job performance, resulting in higher productivity and employee retention.
- Built strong relationships with local businesses, fostering partnerships that benefited both parties.
- Managed banking operations for smooth daily transactions, ensuring accuracy and compliance with regulations.
- Optimized resource allocation by analyzing branch performance metrics, reallocating resources as needed to maximize results.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Developed a loyal customer base through personalized service and tailored financial solutions.
- Led efforts for branch growth, successfully achieving targeted loan portfolio expansion while maintaining credit quality.
Education
Bachelor of Science - Banking And Finance
Stella Maris
Philippines06-1973
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Critical thinking
- Organizational skills
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
HCA Healthcare
HCA
03.2003 - 11.2009
Assistance Bank Manager
Banco De Ore
10.1979 - 09.1997
Bachelor of Science - Banking And Finance
Stella Maris