Agnes Kirby
North Augusta,SC
Summary
Driven professional with extensive experience at Walmart, adept in machinery operation and fostering teamwork. Excelled in enhancing product quality and customer satisfaction, demonstrating a strong work ethic and excellent communication skills. Proven ability in training peers and resolving technical issues, significantly minimizing downtime and maintaining production schedules. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
17
17
years of professional experience
Work History
Machine Operator Specialis
Pactiv
Beech Island
01.2020 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Resolved technical issues swiftly, minimizing downtime and maintaining production schedules.
Assistant Manager
Walmart
1201 Knox Ave, North Augusta SC 29841
11.2016 - 05.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Support Manager
Walmart
1041 Edgefield Rd, North Augusta SC 29860
06.2015 - 11.2016
- Managed daily operations to ensure smooth functioning of the support department.
- Monitored employee and customer interactions to assess quality of service.
- Promoted a culture of continuous learning within the team by organizing workshops and sharing relevant resources regularly.
- Developed and maintained relationships with customers to enhance customer satisfaction.
Customer Service Supervisor
Walmart
3581 Richland Ave, Aiken SC 29803
06.2008 - 06.2015
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Coached employees through day-to-day work and complex problems.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
Cashier
Walmart
3581 Richland Ave, Aiken SC 29801
09.2007 - 06.2008
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Midland Valley High School
Graniteville, SC05.2015
Skills
- Strong Work Ethic
- Good Communication
- Attention to Detail
- Machinery Operation
- Workplace Safety
- Teamwork and Collaboration
- Equipment Operation
- Forklift and Pallet Jack Operation
- Production Monitoring
- Time Management
- Multitasking Abilities
- Documentation And Reporting
- Peer Training
Timeline
Machine Operator Specialis
Pactiv
01.2020 - Current
Assistant Manager
Walmart
11.2016 - 05.2020
Support Manager
Walmart
06.2015 - 11.2016
Customer Service Supervisor
Walmart
06.2008 - 06.2015
Cashier
Walmart
09.2007 - 06.2008
High School Diploma -
Midland Valley High School