Agnes Mattson

Work History

Sales Associate Specialist

Omega Watches And Jewelry

03.2015 - 09.2016

Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
Greeted customers and helped with product questions, selections, and purchases.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Contributed to a positive work environment by collaborating with team members and offering support when needed.
Maximized customer satisfaction with personalized service, addressing concerns promptly and professionally.
Skillfully navigated challenging situations with customers, resolving issues swiftly and professionally to maintain brand reputation.
Increased sales revenue by building strong customer relationships and providing tailored product recommendations.
Collaborated closely with fellow associates on joint projects or tasks to provide seamless service experiences for clientele.
Assisted management in developing marketing strategies that effectively showcased products and promotions.
Helped customers complete purchases, locate items, and join reward programs.
Cultivated lasting rapport with repeat customers by remembering their preferences and anticipating their needs during visits.
Generated new leads by participating in community events and networking opportunities, resulting in higher foot traffic to the store.
Greeted customers and provided outstanding customer service.
Listened to customer needs and desires to identify and recommend optimal products.
Built customer loyalty and retention by delivering excellent shopping experiences.
Engaged in friendly conversation with customer to better uncover individual needs.
Created inviting environment for customers by maintaining store organization and cleanliness.
Provided exceptional services and pleasant shopping experiences to retail customers.
Prioritized helping customers over completing other routine tasks in store.
Stocked merchandise, clearly labeling items, and arranging according to size or color.

Sales Associate

Tourneau

06.2007 - 09.2014

Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Solved customer challenges by offering relevant products and services.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Engaged with customers to effectively build rapport and lasting relationships.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Collaborated with team members to achieve monthly sales targets.
Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Coordinated sales promotions and events to drive store traffic and increase sales volume.
Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Created inviting environment for customers by maintaining store organization and cleanliness.
Provided exceptional services and pleasant shopping experiences to retail customers.
Maintained up-to-date knowledge of store sales, payment policies and security standards.

Summary

Overview

Work History

Sales Associate Specialist

Sales Associate

Education

Highschool -

Skills

Languages

Timeline

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