Summary
Overview
Work History
Education
Skills
Timeline
Generic

Agnes Stanton

Greenville,SC

Summary

Dynamic service strategist with expertise in project management and sales enablement. Proven success in elevating services attach rates through data-driven insights and targeted training programs.

Overview

5
5
years of professional experience

Work History

Sr. Services Account Executive

TD SYNNEX
Greenville, SC
04.2025 - Current
  • Supported the TD SYNNEX Enterprise Sales team in selling services to enterprise reseller partners within the IT distribution channel, ensuring services were positioned alongside product sales.
  • Enabled TD SYNNEX Enterprise teams to increase the services attach rate from 0.92% in Q2 to 1.90% in Q3 by leveraging Power BI dashboards and targeted enablement strategies.
  • Analyzed reseller product data to identify attachable services, and aligned the services strategy with the product strategy to maximize attach opportunities.
  • Designed and delivered enablement programs for internal product sales teams, training them on how to position services with customers, using marketing resources and tools.
  • Developed customized service account plans by identifying resellers interested in services, and tailoring recommendations based on data insights and direct partner feedback.
  • Partnered with sales teams to scope and quote service projects, manage escalations, and strengthen reseller relationships through direct, meaningful engagements.

Strategic Business Manager

TD SYNNEX
Greenville , SC
07.2024 - 04.2025
  • Collaborated with stakeholders across the IT distribution channel, including internal teams, service providers, and OEMs, to design and launch repeatable service programs.
  • Created strategic marketing collateral (Canva one-pagers, PowerPoint presentations, and detailed service briefs) to promote services and support partner engagement.
  • Delivered internal training sessions to equip sales teams with the skills and knowledge to effectively position service programs to customers, leveraging program collateral.
  • Contributed to the development of Service Playbooks, a go-to resource capturing TD SYNNEX’s portfolio of services across Cloud, Data Center, Networking, Security, and Endpoint technologies.

Vendor Business Manager II

TD SYNNEX
Greenville, SC
05.2021 - 07.2024
  • Developed and managed the North American Print Services division, leading service opportunities from one-off engagements to nationwide rollouts with 30+ simultaneous projects, including installations, warranties, maintenance, disposals, and service contracts.
  • Served as the primary contact between reseller customers, end users, and third-party service providers, ensuring service excellence and rapid issue resolution.
  • Managed the full project lifecycle, including quoting, scoping, order processing, delivery tracking, escalation management, and invoicing.
  • Developed new service programs in partnership with major print OEMs, internal teams, and service providers, expanding TD SYNNEX’s services portfolio.
  • Onboarded and mentored team members, delegated responsibilities, and provided ongoing support to ensure project success.
  • Produced and distributed project status reports for OEMs, reseller partners, and internal stakeholders, increasing visibility and alignment.

Summer Intern

TD SYNNEX
Greenville, SC
05.2020 - 08.2020
  • Created vendor contact lists, marketing collateral, and onboarding tools to support new hires.
  • Designed event certificates and collaborated with external organizations to coordinate virtual conferences.
  • Delivered a final project presentation, “The Importance of Social Selling,” at a company-wide forum.

Education

Bachelor of Arts - American History

Queens College
Flushing, NY
05-2021

Skills

  • Service and project management: service strategy, project management, service program development, sales enablement, and training
  • Data and tools: data analysis, Microsoft Office, Google Workspace, CIS system, Canva, Asana, Teams planner
  • Sales and marketing: strategic marketing collateral creation, account management, stakeholder collaboration
  • Leadership and communication: relationship building, vendor management, exceptional written and verbal communication

Timeline

Sr. Services Account Executive

TD SYNNEX
04.2025 - Current

Strategic Business Manager

TD SYNNEX
07.2024 - 04.2025

Vendor Business Manager II

TD SYNNEX
05.2021 - 07.2024

Summer Intern

TD SYNNEX
05.2020 - 08.2020

Bachelor of Arts - American History

Queens College

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