AGNES WILEY
Dublin,CA
Summary
Dedicated and experienced professional with a broad skill set in culinary arts and administrative management. Proven ability to deliver high-quality food, ensure customer satisfaction, and manage administrative tasks efficiently. Seeking a position that leverages culinary expertise and administrative background.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Baker/Dietary Cook
SmallCakes/Danville Post-Acute
09.2022 - 01.2023
- Sanitized and organized kitchen preparation areas and equipment according to food and health safety standards daily.
- Prepared, apportioned, and served menu and specialized food items developed to meet facility 40+ residents' unique dietary needs.
- Execute successful completion of over 100 baked orders, ensuring quality and timely delivery to customers.
Line Cook/Prep Cook
Flagship Culinary Services
02.2020 - 09.2022
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash daily.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation for all facebook cafes in Bay Area.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Trained and assisted 10+ new-coming kitchen staff members.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Monitored food temperatures to meet quality and safety standards
Line Cook
Thunder Valley Casino And Resort
07.2018 - 01.2019
- Prepared 50+ orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Oversaw station that consistently replicated dishes with unwavering attention to detail, ensuring uniform quality with every dish.
Lead Line Cook
Noodles & Company
08.2017 - 07.2018
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products weekly.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Upheld optimal staff and customer protections by monitoring food handling, cleaning, and sanitation protocols.
- Consistently prepared well-presented quality meals for 100+ customers monthly.
Administrative Manager/Information Technician
United States Air Force
12.2008 - 12.2016
- Answered all requests for assistance to provide top-notch support.
- Managed system-wide operating system and software deployments and related software upgrade problems.
- Updated reports, managed 300+ accounts, and generated 50+ tickets for troubleshooting any IT problems.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve personnel's overall performance.
- Managed front office duties, calendar management, travel planning/expenses, and record keeping.
- Trained 300+ personnel in company and regulatory compliance requirements to promote Information Assurance.
Education
Associate of Arts - Visual Development
Academy of Art University
San Francisco, CAAssociate of Arts - Business Administration
Diablo Valley College
Pleasant Hill, CA12.2024
Associate of Arts - Baking And Pastry
Art Institute of Sacramento, CA
Sacramento, CA03.2018
High School Diploma -
Evergreen Valley High School
San Jose, CA06.2008
Skills
- Food/Kitchen Safety
- Minimize Ingredient Waste
- Customer Service
- Organization Skills
- Kitchen Equipment Operation
- Quality Control
- Team Player
- Adaptive and Creative
- Active Listener
- Administrative Support
- Food Safety
- Recordkeeping and Reporting
- Mail Handling
- Calendar Management
Certification
Food Handler's Certification
CPR/First Aid Certification
Timeline
Baker/Dietary Cook
SmallCakes/Danville Post-Acute
09.2022 - 01.2023
Line Cook/Prep Cook
Flagship Culinary Services
02.2020 - 09.2022
Line Cook
Thunder Valley Casino And Resort
07.2018 - 01.2019
Lead Line Cook
Noodles & Company
08.2017 - 07.2018
Administrative Manager/Information Technician
United States Air Force
12.2008 - 12.2016
Associate of Arts - Visual Development
Academy of Art University
Associate of Arts - Business Administration
Diablo Valley College
Associate of Arts - Baking And Pastry
Art Institute of Sacramento, CA
High School Diploma -
Evergreen Valley High School