Ms Office Package, Surfing internet, e-commerce websites
Agnes Gathigia Wairimu
Sales Associate
Doha
Summary
PERSONAL PROFILE I am ambitious and result oriented people with strong interpersonal, organizational and team work skills. I'm capable of achieving goals under pressure and able to work with people at all levels, To secure in a position in a well- established organization that offers me a chance to explore my potential and enhance my skills as it fosters my growth and development as I achieve the set goals and objectives in life.
PERSONAL ATTRIBUTES Self-motivated and able to work with or no supervision. Ability to work in team Flexible and ever ready to adjust to new for any positive change. Result oriented Hard working Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
6
6
years of professional experience
11
11
years of post-secondary education
1
1
Language
Work History
SALES REPRESENTATIVE
MALL OF QATAR
04.2022 - Current
- Generating leads
- Meeting or exceeding sales goals
- Preparing weekly and monthly reports
- Attending to complaints
- Selling products and services using solid arguments to prospective customers
- Performing cost-benefit analyses of existing and potential customers
- Maintaining positive business relationships to ensure future sales
- Selling the goods and services
- Guiding the buyers
- Collection of bill payment
- Attending to the clients when required
WAITRESS
THE PEARL
11.2021 - 04.2022
- Welcoming guests with a smile
- Presenting menu to the clients
- Explaining about special meal order of the day
- Listening to clients queries about the menu
- Taking orders from the clients
- Communicating with the kitchen staffs about the customers comments
- Serving the clients with a smile
- Offering hospitality when needed
- Paying attention to the other staffs and customers
- Reporting any technical issue to the supervisor
- Cleaning the tables once customers arrives or leaves
- Giving the bill payment to the cashier
- Thanking the customers and welcoming them back again
CLEANER
SMART HOUSE CLEANING SERVICES
01.2019 - 02.2021
ASSISTANT
ST ELITE ACADEMY
03.2018 - 11.2018
- Getting the classrooms ready for lessons
- Listening to children read, reading to them and telling them stories
- Helping children whom need extra support to complete task
- Helping teachers to plan helping activities
- Supporting teachers in managing class behavior
HAMAD INTERNATIONAL AIRPORT
11.2017 - 03.2018
- Welcoming the guests with a smile
- Serving them tea as per their requests
- Ensuring adequate stock of beverages
- Maintaining cleanliness in the kitchen and surrounding areas
- Providing services accordingly
- Handling beverages with care
ADMINISTRATIVE
07.2016 - 11.2017
- Greeting staffs and welcoming them
- Placing beverages to their counters and offices once they arrive
- Responding to the staff calls wen needed
- Making them tea and coffee when needed
- Helping in photocopying and printing when required
- Taking orders from outside caterers when necessary
- Cleaning their tables and counters
- Emptying the trash cans and replacing with new garbage bags when necessary
- Cleaning and washing the utensils
- Sweeping and mopping the kitchen
- Reporting any technical issues in the kitchen to the management
Waitress
SOUTHERN BLUE HOTEl
01.2015 - 01.2016
- And responsibilities
- Presenting the menus to the clients
- Welcoming guests with a smile
- Answering customer queries about special meal of the day
- Handling and observing food safety hygienes
- Preparing tables for the clients
- Cleaning the table after clients are done
- Presenting the bills to the cashier
- Communicating orders to the kitchen staffs
Education
Certificate in Catering -
Kibondeni College of Hospitality & Hotel Management
Secondary Education - undefined
Icuga High School
01.2011 - 01.2014
Kenya Certificate of Primary Education - undefined
Josana Day Primary School
01.2002 - 01.2010
Skills
SKILLS AND ABILITYundefined
Additional Information
- PERSONAL DETAILS
Software
Timeline
SALES REPRESENTATIVE
MALL OF QATAR
04.2022 - Current
WAITRESS
THE PEARL
11.2021 - 04.2022
CLEANER
SMART HOUSE CLEANING SERVICES
01.2019 - 02.2021
ASSISTANT
ST ELITE ACADEMY
03.2018 - 11.2018
HAMAD INTERNATIONAL AIRPORT
11.2017 - 03.2018
ADMINISTRATIVE
07.2016 - 11.2017
Waitress
SOUTHERN BLUE HOTEl
01.2015 - 01.2016
Secondary Education - undefined
Icuga High School
01.2011 - 01.2014
Kenya Certificate of Primary Education - undefined
Josana Day Primary School
01.2002 - 01.2010
Certificate in Catering -
Kibondeni College of Hospitality & Hotel Management
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